Executive Administrative Assistant - Digital & Platform Services

JP Morgan Chase; Palo Alto (CA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Comprehensive health care coverage

On-site wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Job summary

JPMorgan Chase in Palo Alto is seeking an experienced Executive Assistant to support the Commercial & Investment Bank leadership. You will manage senior calendars, prepare materials, coordinate meetings, and liaise with clients and stakeholders with professionalism and discretion.

This full-time day-shift role requires five days in the office. You will use AI tools and Teams to boost collaboration, handle travel planning, and provide general office support while maintaining organizational charts

Qualifications

• Five years of administrative experience.
• Advanced ability to organize.
• Discretion and good judgment in confidential situations, and proven experience interacting with senior management.
• Strong proficiency in Microsoft Office and application of AI tools.
• Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management.
• Strong interpersonal, written, and oral communication skills.

Responsibilities

• Manage and screen all incoming interactions on behalf of the executive, acting as the primary liaison between leadership, staff, clients, and external stakeholders.
• Manage complex calendar for Senior Executives in a fast paced and dynamic environment.
• Work closely with key stakeholders to manage priorities and maintain key documents such as organizational charts. Track business priorities, take succinct minutes and replay key takeaway and themes from senior meetings.
• Coordinate and organize senior meetings, draft communications and presentations including agenda setting, material preparation and distribution, coordination of guest speakers, and logistics. Use tools such as LLM and Teams to maximize collaboration and efficiency.
• Arrange and maintain complex travel plans and itineraries for both international and domestic travel
• Provide general office support to include phone coverage, printing, backup coverage, floor support, etc.

Skills

Admin experience

Organization skills

Discretion

Microsoft Office

AI tools

Communication skills

Education

College degree (preferred)

Tools

Microsoft Office

AI tools

Job description

• Job Identification 210799648
• Job Category Administrative Assistant
• Business Unit Commercial & Investment Bank
• Posting Date 10/27/2026, 12:07 PM
• Locations 3223 Hanover St, Palo Alto, CA, 94304, US
• Job Schedule Full time
• Job Shift Day

Job Description

Become an integral part of Commercial and Investment Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.

As an Executive Assistant in the Commercial and Investment Bank, you will thrive in a team setting, represent the manager and broader group with professionalism, discretion, and sound judgment, and consistently deliver flawless work. In this role, you will interact daily with senior internal stakeholders across multiple lines of business and adapt procedures, processes, and techniques to complete assignments aligned with departmental priorities, activities, and goals.

Job responsibilities:

• Manage and screen all incoming interactions on behalf of the executive, acting as the primary liaison between leadership, staff, clients, and external stakeholders.
• Manage complex calendar for Senior Executives in a fast paced and dynamic environment.
• Work closely with key stakeholders to manage priorities and maintain key documents such as organizational charts. Track business priorities, take succinct minutes and replay key takeaway and themes from senior meetings.
• Coordinate and organize senior meetings, draft communications and presentations including agenda setting, material preparation and distribution, coordination of guest speakers, and logistics. Use tools such as LLM and Teams to maximize collaboration and efficiency.
• Arrange and maintain complex travel plans and itineraries for both international and domestic travel
• Provide general office support to include phone coverage, printing, backup coverage, floor support, etc.

Required qualifications, capabilities, and skills

• At least five years of administrative experience
• Advanced ability to organize
• Discretion and good judgment in confidential situations, and proven experience interacting with senior management
• Strong proficiency in Microsoft Office and application of AI tools
• Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management
• Strong interpersonal, written, and oral communication skills

Preferred qualifications, capabilities, and skills

• Experience supporting at the Managing Director level (or equivalent) or above
• College degree is a plus

FEDERAL DEPOSIT INSURANCE ACT:

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries.

This information should be placed at the bottom below the Preferred qualifications, capabilities, and skills section.

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.