Senior Events Manager

Paycom; Philadelphia (Philadelphia County); On-site; USD 90,000 - 120,000; Full time

Job summary

Philabundance seeks a Senior Events Manager to guide external events from planning to delivery, ensuring a high‑quality donor and community experience. You will lead cross‑functional teams, manage budgets, and maintain brand standards across all activities.

The role requires exceptional organization, proactive problem solving, and superior communication, with the ability to adapt in a fast‑paced, results‑driven environment. Some travel and evenings/weekends are expected.

Qualifications

• High School Diploma or GED required; extended hospitality/business education a plus.
• ServSafe (Managerial) certification required.
• Minimum 3 years in leadership roles within events or marketing hospitality.
• Strong project management to plan and execute a full spectrum of events from donor packing to galas.
• Must have budgeting experience with revenue and expense management.
• Excellent written and verbal communication; ability to work with diverse stakeholders.

Responsibilities

• Manage events to support external affairs strategy.
• Execute events from prep to close, resolve issues, and align with budget goals.
• Own the quality and outcome of events.
• Assign events and ensure success with supporting teams.
• Collaborate with Development, Community Kitchen, and internal departments on logistics and donor experience.
• Negotiate with vendors and uphold Philabundance standards.
• Collect feedback through surveys and track trends to drive improvements.
• Represent Philabundance in public speaking and written communications.

Skills

Leadership

Project management

Event planning

Communication

Budgeting

Problem solving

Stakeholder management

Spanish language

Education

High School Diploma or GED

ServSafe Certification

Hospitality/Business degree preferred

Tools

Windows Office

Google Suite

Trello

Zoom/Teams

CRM

Job description

This position is the first point of contact for external community events, guiding organizers,donorsor other key contacts through the planning process to ensure a successful campaign. TheSeniorEvents Manager owns the event experience from booking to successfully delivered event. This includes the creation of engaging, memorable experiences through events thatrepresentthePhilabundancebrand.

The position requires, but is not limited to, exceptional organizational skills, proactive problem solving, effective communication skills and attention to detail, strong projects/event management ability, drives a professional event delivery, flexible and able to pivot with organizational needs. This role requires strong collaboration with all internal contacts, alignment, and event leadership, as well as alignment with the marketing and communication teams and the Development team.The Senior Events Manager will translate high-level direction into detailed plans, oversee cross-department teams, andmanagerinternal and external vendors. The Senior Events manager is expected to manage work independently, exercise strong judgment, and serve as a stabilizing leader during high-pressure events.

• Accountability: reliable, honest, and transparent; regularly makes commitments and takes ownership of responsibilities.
• Effective Communication : conveys information clearly, with respect and integrity, using a professional manner and the appropriate means and channels for audience and subject matter.
• Agility: maintains efficiency in a changing work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures.
• Quality: Work is organized, accurate and neat. The employee displays a commitment to excellence, checks work and learns from mistakes and seeks feedback to improve quality as needed.
• Engagement: contributes to the success of the organization by embracing teamwork, taking initiative on tasks and problem-resolution, and seeking out learning opportunities.

Primary Responsibilities:

• Manage events as a tool to support the organization’s overall external affairs strategy.
• Executes events from preparation to close out andensuressolutions for problem areas, drives improvements and the resolution of roadblocks, aligningwith budgetary guidelines and strategicgoals of the organization.
• Owns the quality and outcome of events.
• Assigns events to the Events Manager and is a resource to ensure those events are a success.
• Strong collaboration with Development, Community Kitchen and other internal departments when creating and running points on events. Responsible forlogisticsand quality experience of events. Responsible for distribution with Transportation and Community Partners.
• Managesand negotiates withvendors andestablishesand enforcesPhilabundancestandards and processes.
• Owns the output and successful completion of event feedback through communication, surveys, and tracks results toestablishtrends, areas of improvement and victories
• Providescreative options and activities to enhance participant experience.
• Responsible for administration related to events including but not limited toscheduling and contractingvendors,,venue follow-up, coordination with internal and external contacts and communication with attendees and donors.
• Prepares and distributes logistical documents for all events ensuring vendors, leaders, and cross-departmentalhave been briefed and prepped on expectations and roles forsupporting events.
• Represent thePhilabundancebrand and mission through public speaking, written communication, and actions.
• Responsible for supporting and aligning withPhilabundanceCultural pillars. Ensure communications, actions and interactions reflect a focus on People, Partnerships, Professionalism and Progress.
  

Additional Job Duties:

• Support activities with the External Affairs team, as needed.
• RepresentPhilabundancewith external partners that are raising funds on our behalf; cooperate and make constructive input into their strategies to best align with thePhilabundancebrand as well as maximize revenue
• Work closely with the Communications team to ensure branding and language consistency on promotional materials.

Note: This role requiresadditionalbackground informationchecks in addition to crime and employment. This role requires travel. If usingPhilabundancecompany vehicles, employees must have a clean driving record and valid driver’s license.

Qualifications

Education Achievement:

• High School Diploma or GEDrequired,additionalformal education a highly preferred. Extended Degree in Hospitality, Business, Social Services, or related topicsis beneficial.
• ManagerialServSafe(Certified Professional Food Manager) Certificationrequiredand Proctor.

Work Experience:

• Minimum 3-year leadership, director or indirect, in Events related role, ideally marketing-hospitality management field, extended education a plus
• Strong project management skills withabilityto conceive, plan, and execute a full spectrum of events, from donor packing shifts to fundraising galas to press conferences and more.
• Must have strong financial knowledge with experience managing revenue and expense budgets.
• Ability to work effectively with a range of people from different communities anddifferent levelsof seniority in the organization.
• Must have exceptional relationship building skills along with proven writing,presentationand verbal skills.
• Proficiencyin Windows Office Suite.
• Creative approach to supporting fundraising and engagement events.
• Flexible and adaptable, able to move with frequent changes.

Required Skills and Abilities:

• Strong organizational and communication skills to influence outside entities, guide a team withlevelsand provideexecutiveteam with necessary information on an ongoing basis.
• Strong project management skills, ideally within events and marketing.
• Strong ability to lead andinfluence towardsharedgoals;internally and externally.
• Successful experience with problem solving andpossessesabilityto stay nimble in a fast-paced evolving environment.
• Strong capability to create and manage budgets, leverage databases, producetimelyreports, communication,analysisand present internally and externally. (Google, Microsoft Suite, database software, Trello, and Zoom/Teams), Basic graphic design knowledgea plus.
• Excellent interpersonal skills: ability to build strong relationships and work collaboratively with individuals and teams internally and externally.
• An exceptional communicator, both in writing and orally;previouspublic speaking or teaching experience highly preferred. Ability to speak multiple languages a plus. Fluency with Spanish highly preferred.
• Knowledge of KPI’s (key performance indicators) and marketing techniques for event management
• Exceptional ability to solve problems and proactivelyanticipatepotential changes or adjustments
• Fast paced and results oriented with the ability to workin a timely mannerwith multiple deadlines and competing requirements
• Strong customer service approach to ensure participant experience is repeatable, high professional level and aligns withPhilabundanceimage and brand.
• Outstanding communication and negotiation ability
• Team mindset and collaborative habits

Physical Demands:

• Must beavailableevenings, weekends and take on extended hours as business needs demand.
• Up to 25% of travel isrequired.Must be willing and able to travel within and outside of the service area (employees can use public transportation, rideshare service, personal vehicle, or other means)Mustbe physically compatible with travel, office visits, events, and meetings. Must havevaliddriver’s license if usingcompanyvehicle.
• Work in a seated position up to 8 hours a day, 5 days a week; Bend, stoop/squat, and walk intermittently throughout the day; Must be able to move up to 20 pounds. A shared supported lift ispreferred,two people can move objects to lower impact.
• See, hear, and speak with sufficient capability to perform assigned tasks andmaintainproper safety conditions.
• Maintain an acceptable work pace and align withrequiredpersonal and team deadlines.Mustmeet goals.
• Demonstrate cognitive ability to: provide direction as well as follow directions and routines, work independently with appropriate judgment, read words and numbers, concentrate, memorize, recall, identify logical connections and determine sequence of response, process proactively and identify near and long-term future needs as well as evaluate problems and expedite/inform management as is necessary.
• Perform office tasks using simple hand grasp, fine hand manipulation, and reach associated with assigned tasks such as keying.