Senior Events Manager

DS Events Ltd.; Chicago (IL); On-site; USD 42,000 - 60,000; Full time

Job summary

DS Events Ltd. is seeking an events operations professional to manage program execution from contract through closing. You will coordinate with clients, hotels, and vendors to ensure flawless five-star events and maintain clear communication across teams.

The role emphasizes hospitality operations, proposal support, and revenue-friendly program management. Strong MS Office skills and the ability to interpret complex instructions are essential.

Qualifications

• Bachelor's degree or 1–2 years related experience or equivalent combination of education and experience.
• Strong reading, writing, and reporting abilities.

Responsibilities

• Serve as main contact for client, hotel, and vendors from contract to event close.
• Oversee event operations across hotel properties.
• Process deposits and billing coordination with hotels and accounts receivable.
• Assist with research and proposals for programs of various sizes.
• Support team members and provide information on policies, space, and inventory.

Skills

Communication

MS Office

Client relations

Proposal writing

Education

Bachelor's degree or 1–2 years experience

Tools

Microsoft Office Suite

Contact Management systems

Job description

Responsible for execution of programs and events which may include finalization of all details.Acts as the client, hotel, and vendor’s main contact from the turn of the contract until the closing process for the event is complete by performing the following duties. Participates as operations lead for a particular set of hotel properties.

Essential Duties and Responsibilities

• Receives larger program files from a sales person after being turned to letter of intent or contract.
• Receives any size program files for a particular set of hotels and ensures their smooth operation both with the hotel, as well as with the vendors representing what has been sold.
• Acts as an ‘inside sales’ staff member for small to medium sized bookings.
• Assists with researching and writing proposals of any size.
• Up-sells, maintains, and/or improves margins on Programs.
• Depending on Program status, finalizes some through all final details to ensure a “Five Star” Program.
• Oversees flawless operation and execution of events.
• Responsible for receipt of deposits/payments as appropriate from own accounts, ensures timely communication and provision of billing for assigned hotels as well as follow-up with accounts receivable as assigned.
• Uses pro-active skills to prevent problematic situations from occurring, or provide future solutions for new issues found.
• Attends pre-convention meetings when held, or initiates own to ensure venue/client/DS Events communication.
• Provides support to team members as needed.
• Acts as an information resource on hotel policies, procedures, space, and inventory.
• Additional duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Language Ability:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.Ability to write reports, business correspondence, and procedure manuals.Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Math Ability:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Office Suite; Internet software and Contact Management systems.

Certificates and Licenses:

Must obtain an internal position certification.

Supervisory Responsibilities

This job has no supervisory responsibilities.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must frequently lift and/or move up to 10 pounds.While performing the duties of this job, the employee is frequently required to walk; sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand.Requires close vision and ability to adjust focus.