Senior Espresso Equipment Technician

Pro Coffee Gear, LLC; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Pro Coffee Gear in Austin, TX is seeking a Senior Equipment Technician to diagnose, repair, and refurbish coffee equipment across brands. You will lead complex repair workstreams and mentor teammates.

You will help develop repair procedures, ensure quality standards, and collaborate with operations and sales to support delivery. 4+ years hands-on experience required; heavy lifting up to 50 lbs; passion for coffee equipment.

Qualifications

• 4+ years of hands-on experience in equipment repair or a related technical field.
• Strong mechanical and electrical troubleshooting capabilities.
• Ability to read and interpret technical diagrams, schematics, and service manuals.
• Proven ability to manage multiple projects and work independently.
• High attention to detail and commitment to quality workmanship.
• Strong communication skills, including the ability to explain technical concepts clearly.
• Ability to lift and move equipment (50+ lbs).
• Interest in coffee equipment or willingness to develop expertise in the field.

Responsibilities

• Diagnose, repair, and refurbish espresso machines, grinders, brewers, and related equipment.
• Troubleshoot mechanical, electrical, and hydraulic issues across multiple brands and systems.
• Test and validate equipment performance to ensure it meets quality standards before shipment.
• Lead technical repairs and refurbishment projects from initial assessment through completion.
• Work independently on complex issues while maintaining high standards of accuracy and efficiency.
• Support pre-sales and post-sales technical needs when required.
• Develop and document repair procedures, workflows, and best practices.
• Establish and maintain quality control standards across all equipment servicing.
• Conduct root cause analysis on recurring issues and implement long-term solutions.
• Mentor and train technicians and warehouse staff on tools, processes, and technical skills.
• Share knowledge to improve team capability and consistency.
• Partner with operations and sales teams to provide technical expertise and product insights.
• Manage parts inventory, sourcing, and vendor relationships to support repair workflows.
• Contribute to continuous improvement initiatives to increase efficiency and scalability.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Read schematics

Multi-project management

Quality workmanship

Communication skills

Physical lifting

Job description

Pro Coffee Gear in Austin, TX is seeking a Senior Equipment Technician to diagnose, repair, and refurbish coffee equipment across brands. You will lead complex repair workstreams and mentor teammates.

You will help develop repair procedures, ensure quality standards, and collaborate with operations and sales to support delivery. 4+ years hands-on experience required; heavy lifting up to 50 lbs; passion for coffee equipment.