Senior Coffee Equipment Technician — Lead & Refurbish

Pro Coffee Gear, LLC; Webberville (TX); Presencial; USD 55 000 - 75 000; Tempo integral

Resumo da oferta

Pro Coffee Gear in Austin, TX is seeking a Senior Equipment Technician to maintain and elevate our equipment quality standards. You will diagnose, repair, and refurbish a wide range of coffee equipment, mentor teammates, and help build scalable repair processes.

The role focuses on hands-on diagnostics, cross-brand troubleshooting, and leading technical workstreams while collaborating with sales and operations to optimize repair workflows and ensure top-quality output.

Qualificações

• 4+ years of hands-on experience in equipment repair and maintenance.
• Strong mechanical and electrical troubleshooting capabilities.
• Ability to read and interpret technical diagrams, schematics, and service manuals.
• Proven ability to manage multiple projects and work independently.
• High attention to detail and commitment to quality workmanship.
• Strong communication skills to explain technical concepts clearly.
• Ability to lift and move equipment (50+ lbs).
• Interest in coffee equipment or willingness to develop expertise.

Responsabilidades

• Diagnose, repair, and refurbish espresso machines, grinders, brewers, and related equipment.
• Troubleshoot mechanical, electrical, and hydraulic issues across brands and systems.
• Test and validate equipment performance to meet quality standards before shipment.
• Lead technical repairs and refurbishment projects from start to finish.
• Work independently on complex issues while maintaining accuracy and efficiency.
• Support pre-sales and post-sales technical needs when required.
• Develop and document repair procedures, workflows, and best practices.
• Establish and maintain quality control standards across equipment servicing.
• Conduct root cause analysis on recurring issues and implement long-term solutions.
• Mentor and train technicians and warehouse staff on tools and processes.
• Share knowledge to improve team capability and consistency.
• Partner with operations and sales teams to provide technical insights.
• Manage parts inventory, sourcing, and vendor relationships.
• Contribute to continuous improvement initiatives to increase efficiency and scalability.

Conhecimentos

4+ years experience

Mechanical troubleshooting

Electrical troubleshooting

Read schematics

Mentoring

Communication skills

Descrição da oferta de emprego

Pro Coffee Gear in Austin, TX is seeking a Senior Equipment Technician to maintain and elevate our equipment quality standards. You will diagnose, repair, and refurbish a wide range of coffee equipment, mentor teammates, and help build scalable repair processes.

The role focuses on hands-on diagnostics, cross-brand troubleshooting, and leading technical workstreams while collaborating with sales and operations to optimize repair workflows and ensure top-quality output.