Senior ESM Consultant - ServiceNow SecOps VR Consultant

Capgemini; Atlanta (GA); A distancia; USD 83.000 - 135.000; Jornada completa

Descripción de la vacante

Capgemini is seeking a Senior ESM Consultant specializing in ServiceNow Security Operations and Vulnerability Response. You will design, implement, and optimize vulnerability management workflows, data models, and access controls, while integrating scanners and third-party tools.

The role emphasizes automation via Flow Designer and Integration Hub and collaboration with security, IT, and operations teams. The ideal candidate has 4-8 years in ServiceNow and 3+ years in Security Operations or

Formación

• 4-8 years of ServiceNow administration, development, or platform experience.
• 3+ years of ServiceNow Security Operations or Vulnerability Response implementation experience.
• Experience implementing or operating ServiceNow Vulnerability Response.
• Experience with vulnerability management lifecycle processes, including scan, triage, prioritization, remediation, and verification.
• Experience with Configuration Management Database, asset data, configuration item matching, ownership, or criticality management.
• Experience developing ServiceNow JavaScript using GlideRecord, Business Rules, Script Includes, or User Interface Policies.

Responsabilidades

• Designing and implementing ServiceNow Security Operations solutions, including data models, workflows, access controls, and application configurations.
• Configuring and administering ServiceNow Vulnerability Response and Configuration Compliance modules, including source onboarding, assignment rules, service-level agreements, notifications, and remediation tasks.
• Integrating ServiceNow with vulnerability scanners and other third-party tools, and validating data mapping, configuration item matching, schedules, and error handling.
• Building automation using Flow Designer, Integration Hub, and REST/HTTP APIs to support routing, approvals, escalations, enrichment, and remediation verification.
• Partnering with client security, IT, and operations stakeholders to run workshops, define requirements, create user stories, and align configurations to business risk and remediation processes.
• Developing dashboards, documentation, update sets, and role-based access controls, while providing technical guidance to junior team members.

Conocimientos

ServiceNow administration

ServiceNow Security Operations

Vulnerability Response implementation

JavaScript (GlideRecord, BusinessRules

Workflow automation

Educación

Bachelor's or Master's in information technology or related field

Herramientas

Flow Designer

Integration Hub

Vulnerability Response

Configuration Compliance

Descripción del empleo

# Senior ESM Consultant - ServiceNow SecOps VR ConsultantAtlantaApply for this job* Permanent* Experienced Professionals* Cloud Infrastructure Management* ID 594212-en\\_USChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.## **Location**This is a remote role based in the USA.## **About The Job You're Considering**As a Security Engineer, you will support the design, implementation, and optimization of ServiceNow Security Operations solutions, with a focus on Vulnerability Response and related workflow automation. This role offers the opportunity to work with client stakeholders to improve vulnerability management processes, strengthen data quality, and drive scalable remediation outcomes across the enterprise.## **Your Role**As a Security Engineer on the Cyber Strategy & Transformation team, you will be responsible for :* Designing and implementing ServiceNow Security Operations solutions, including data models, workflows, access controls, and application configurations* Configuring and administering ServiceNow Vulnerability Response and Configuration Compliance modules, including source onboarding, assignment rules, service-level agreements, notifications, and remediation tasks* Integrating ServiceNow with vulnerability scanners and other third-party tools, and validating data mapping, configuration item matching, schedules, and error handling* Building automation using Flow Designer, Integration Hub, and Representational State Transfer application programming interfaces to support routing, approvals, escalations, enrichment, and remediation verification* Partnering with client security, information technology, and operations stakeholders to run workshops, define requirements, create user stories, and align configurations to business risk and remediation processes* Developing dashboards, documentation, update sets, and role-based access controls, while providing technical guidance to junior team members## **Your Skills & Experience****Required:*** 4-8 years of ServiceNow administration, development, or platform experience* 3+ years of ServiceNow Security Operations or Vulnerability Response implementation experience* Experience implementing or operating ServiceNow Vulnerability Response* Experience with vulnerability management lifecycle processes, including scan, triage, prioritization, remediation, and verification* Experience with Configuration Management Database, asset data, configuration item matching, ownership, or criticality management* Experience developing ServiceNow JavaScript using GlideRecord, Business Rules, Script Includes, or User Interface Policies* Bachelor’s or master’s degree in information technology or a specified field**Preferred:*** ServiceNow Certified System Administrator certification* ServiceNow Certified Application Developer certification* ServiceNow Vulnerability Response or Security Operations certification* Experience with Configuration Compliance, Threat Intelligence, Security Incident Response, Governance Risk and Compliance, or Integrated Risk Management modules* Experience with performance tuning or large-scale data ingestion in ServiceNowThe base compensation range for this role in the posted location is: **$82,950 - $135,300.**Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.It is not typical for candidates to be hired at or near the top of the posted compensation range.In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.**Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees.** In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave* Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)* Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)* Life and disability insurance* Employee assistance programs* Other benefits as provided by local policy and eligibility**Important Notice:** Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.**Disclaimers**Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-lawCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.