Senior ERP and NetSuite System Administrator

XPEL, Inc.; San Antonio (TX); On-site; USD 120,000 - 150,000; Full time

Job summary

XPEL, Inc. is seeking a Senior ERP and NetSuite System Administrator in San Antonio, TX to manage and optimize our ERP and NetSuite environments. You will own configurations, security, and change governance, while serving as the senior escalation point for complex issues.

This role requires documenting resolutions, maintaining data integrity, and coordinating audits with external parties. Ideal candidates have 5+ years of hands-on ERP/NetSuite experience, strong cross-functional collaboration

Qualifications

• Bachelor's degree in information systems, computer science, or equivalent experience.
• 5+ years of hands-on ERP and NetSuite System Administration with security and cross-functional support.
• Experience mapping business processes to system functionality and scalable improvements.

Responsibilities

• Own ERP and NetSuite configuration across the estate including roles, permissions, forms, fields, workflows, and reporting structures.
• Serve as senior escalation point for complex support and configuration issues; document resolutions and prevent recurrence.
• Own security and access control; drive periodic access reviews and role design.
• Lead IT audit engagements; coordinate evidence and recertification cycles.
• Govern change across intake, design, configuration, testing, and release to avoid business disruption.
• Configure and operate prebuilt integrations; coordinate for custom builds as needed.
• Support data management activities to maintain accuracy and integrity.
• Collaborate with developers on design, testing, and integration matters.
• Mentor other system administrators; set configuration standards.
• Maintain thorough documentation of configurations and processes.

Skills

ERP Administration

NetSuite

Security & Access Control

Data Integrity

Change Management

System Documentation

Cross-functional Collaboration

Auditing

REST/SOAP Integration

Multi-currency / Multi-subsidiaries

Education

Bachelor's in Information Systems

Bachelor's in Computer Science

Tools

SAP

Oracle

NetSuite

Job description

Job Summary:The Senior ERP and NetSuite System Administrator is responsible for the administration, configuration, and continuous improvement of XPEL's business systems across the estate, including but not limited to ERP (SAP, Oracle), NetSuite and DAP. This role serves as the senior escalation point for complex configuration and support issues, governs change so enhancements do not negatively impact operations, and maintains strong security and access controls. The role is grounded in systems-administration concepts that apply across platforms rather than expertise in any single system, so the person remains effective as XPEL's application estate evolves.Core DutiesOwn the configuration of ERP and NetSuite System Administration across the estate, including roles and permissions, forms, fields, workflows, custom records, approvals, and reporting structures, following best practices for maintainability.Serve as the senior escalation point for complex support and configuration issues, identifying root causes, documenting resolutions, and preventing recurrence.Own security and access control, including role design and permissioning, and drive periodic access reviews.Own the IT audit engagement for the controls this role operates, facing external auditors, coordinating and preparing supporting evidence, and running the recertification cycle for access and configuration controls.Govern change across the lifecycle, from intake through design, configuration, testing, and release, ensuring changes do not disrupt business operations.Configure and operate the prebuilt integrations that run inside these platforms, coordinating with the Software team for anything requiring a custom build.Support data management activities, including imports, cleanup, and governance standards, to maintain data accuracy and integrity.Partner with developers and technical specialists on design, testing, debugging, access, and integration matters.Mentor and support other system administrators, and set configuration standards the team works to.Maintain thorough documentation of system configurations, access, and processes.Other duties as assigned.Basic QualificationsBachelor's in information systems, computer science, or equivalent experience.5+ years of hands-on ERP and NetSuite System Administration, including configuration, security, and cross-functional support.Deep, transferable command of systems-administration concepts: role and permission design, workflow and approval configuration, change management, access controls, and data integrity, independent of any single platform.Demonstrated ability to map business processes to system functionality and recommend scalable improvements.Strong troubleshooting and problem-solving skills, with high attention to detail and data integrity.Excellent communication skills, with the ability to liaise between business stakeholders and technical teams.In office role in San Antonio, TXPreferred QualificationsExperience administering one or more major enterprise platforms, such as ERP (SAP, Oracle), NetSuite, at depth. Experience across more than one platform is a strong plus, as it demonstrates the concepts transfer.Familiarity with integration patterns, such as REST, SOAP, or iPaaS.Experience supporting multi-subsidiary, multi-currency, or global operations.Relevant system certifications, or equivalent demonstrated experience.XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.