SENIOR EPIC HOSPITAL BILLING/ HB/HB CLAIMS APPLICATION ANALYST- INSTALL

OCHIN; Myrtle Point (OR); Remote; USD 85,000 - 115,000; Full time

Job summary

A nonprofit healthcare organization is seeking a Senior Application Analyst to handle complex configurations within Epic EHR software for Acute Care Hospitals. The role requires strong project management skills and involves consulting with member billing offices to enhance workflows. Candidates should have extensive experience in healthcare IT, particularly with Epic applications, and excellent communication skills. The position includes some travel to support installations.

Benefits

Generous compensation package

Support for professional advancement

Healthy work-life balance

Qualifications

• 5+ years of experience in EHR software or healthcare IT.
• Experience with Epic applications or similar systems.
• Strong understanding of revenue cycle management.

Responsibilities

• Manage multiple projects, ensuring timely delivery and quality.
• Perform complex configurations in Epic applications.
• Consult with billing offices to improve workflows.
• Lead trainings and document standards for best practices.

Skills

Epic configuration and build

Project management

Financial workflow analysis

Communication skills

Problem-solving

Mentorship

Education

Bachelor's degree in a relevant field

Tools

Epic EHR software

Project management tools

Job description

Overview

MAKE A DIFFERENCE AT OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, providing the clinical insights and tailored technologies needed to expand patient access, grow and connect care teams, and improve the health of rural and underserved communities.

We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview

The Senior Application Analyst HB/HB Claims on our Analyst Install team supports the mission of OCHIN through complex configurations to support the Epic applications within the Epic electronic health record (EHR) software for our member Acute Care Hospitals (primarily Critical Access Hospitals). This role consults with members and internal staff to provide solutions that offer accurate, secure, and efficient workflows, with a focus on quality financial outcomes for our member organizations.

Responsibilities

• Lead and manage multiple competing projects simultaneously, defining, delegating and managing build deliverables for themselves and other revenue cycle analysts as needed.
• Perform complex build and configuration in Epic HB and HB Claims, external financial clearinghouses, and related products.
• Serve as Subject Matter Expert for project scoping, technical design, and process improvement.
• Consult with installing member billing offices, identifying existing billing workflows, reviewing claim examples and provided regulatory requirements, and suggesting build solutions to mitigate potential process gaps.
• Translate and design customized Epic financial build logic when standard options are not available.
• Provide weekly financial updates and project status reports throughout the life of each project.
• Act as project and technical consultant.
• Ability to work and communicate effectively across role types at customer organizations, including ability to lead strategic discussions with executive points of contact. Attend go-lives, leading ad hoc decision-making conversations from the command or billing centers as appropriate.
• Perform complex build and configuration in Epic Resolute HB and HB Claims and related products.
• Operate in OCHIN’s Member Care Team framework as a key contributor to the overall goals of the team support model.
• Lead working sessions with OCHIN members to resolve advanced and complex integration work orders.
• Discuss and provide workflow solutions and ensure understanding of the system through hands-on training.
• Serve as a subject matter expert (SME) on applications across the organization.
• Lead and mentor other analysts on complex interdepartmental project work.
• Document build specifications, team processes and complex clinic workflows.
• QA complex builds, Quarterly Update (SU) modifications, and other work orders.
• Collaborate with members from other OCHIN teams to address integration issues.
• Provide elbow support to clinic staff during Go-Lives and Dress Rehearsals as needed.
• Lead trainings and workgroups for members.
• Develop and share workflow best practices.
• Travel up 20-25% to support on-site software installations at our member organizations.
• Assist Project Managers in identifying system capabilities.
• Build, design, test, and document functionality of new system features.
• Provide process improvements within your application or team.
• Other duties as assigned.