Senior Epic Cadence Clinical Applications Analyst

Premise Health; Brentwood (TN); Remote; USD 90,000 - 101,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid holidays and vacation

Wellness program

EAP

Virtual primary care

Virtual behavioral health

Job summary

Premise Health is hiring a Senior Clinical Applications Analyst to plan, analyze, design, and modify the Epic Cadence software across clinical application systems. This full-time, remote position supports Epic Cadence builds, upgrades and post‑implementation activities.

You will collaborate with product owners, end-users and cross-functional teams to ensure alignment with clinical and business needs, while leveraging Epic certifications and advanced Microsoft Office skills.

Qualifications

• Bachelor's degree or equivalent work experience.
• Advanced understanding of healthcare terminology and clinical application configuration.
• 7+ years of related Epic Cadence experience preferred.
• Epic Cadence certification(s) preferred: Referrals, EpicCare Link, Ambulatory, Care Everywhere, Welcome or MyChart.
• Excellent communication and problem-solving skills; able to work independently in a remote environment.

Responsibilities

• Build, implement, maintain and support clinical application software.
• Consult with product owners to identify procedures and system needs.
• Perform workflow assessments and determine functional requirements.
• Collaborate with cross-functional teams to align builds with clinical needs.
• Perform upgrades and enhancements; provide post‑implementation support.
• Document program design, configurations and logic as needed.
• Possibly lead a small team and manage tasks; track work in ServiceNow.
• Be a subject matter expert in the Epic Cadence application.

Skills

Communication

Presentation skills

Customer service

Troubleshooting

Independent work

Remote work

Education

Bachelor's degree or equivalent

Tools

Epic Cadence

EpicCare Link

Ambulatory

Care Everywhere

Welcome

MyChart

Microsoft Office Suite

Job description

Premise Health is Different on Purpose

Premise Health serves large organizations and their people with exceptional healthcare. The result? Better experiences, better health, and better value, all while helping organizations lower their healthcare costs.

Premise's mission is to help people get, stay, and be well. Come join us and see for yourself why amazing health starts with amazing healthcare. For more information, visit www.premisehealth.com.

This role plans, analyzes, designs, and modifies the Epic Cadence software application, including designing, configuring, testing, troubleshooting and supporting the organization's clinical application systems

This is a full time, remote, Senior Clinical Applications Analyst role.

What You'll Do:

• Build, implement, maintain, and provide ongoing support for clinical application software.
• Consults with product owners to identify current operating procedures and to clarify program / application needs and objectives.
• Performs workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for optimal utilization of clinical applications.
• Works within cross-functional team and with end-users to achieve application integration to meet clinical and business needs.
• Performs builds, upgrades, and system enhancements as needed. Supports the Epic Cadence application throughout all phases of implementation.
• Delivers post-implementation support, troubleshooting, and maintenance.
• May be expected to write documentation to describe program design, settings and configurations, options, decisions logic, and corrections.
• May have team lead and task management (no HR) responsibilities.
• Tracks work in the Service now platform using demands, projects and tasks.
• Be a Subject matter Expert in the Epic Application
• Attends application training webinar sessions provided by Epic
• Collaborates with other functional areas of the business to ensure application build alignment and product requirements

What You'll Bring:

• Bachelor's degree or equivalent work experience
• Requires 7+ years of related experience.
• Experience working on Epic builds and/or implementations, specifically in Cadence
• One or more additional Epic certifications and/or proficiencies preferred: Referrals, EpicCare Link, Ambulatory, Care Everywhere, Welcome, or MyChart
• Possess in-depth Epic application knowledge and experience
• Possess Epic certification in Cadence application
• Knowledge of Provider on the Fly workflow
• Advanced understanding of clinical applications functions including front desk workflows
• Knowledgeable with using Epic import specs
• Positive attitude, detail oriented, self-motivated, critical/analytical thinker
• Ability to troubleshoot complex application issues and provide solutions from an existing knowledge base
• Advanced presentation skills
• Ability to interact and develop relationships with intra-departmental teams
• Effectively communicate in both oral and written form to a widely diverse audience
• Requires advanced understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies
• Requires advanced skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Ability to complete work assignments in a timely manner as assigned by leadership
• Excellent customer service skills
• Ability to work independently in a remote workspace
• Ability to multi-task effectively in a rapidly changing environment
• Ability to embody Premise Health’s cultural beliefs (Respectful, Accountable, Courageous, Ethical, Engaged, Innovative, Quality-Focused)

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.

Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.

Premise provides its reasonable and genuinely expected range of compensation for this job of $90,000.00 - $101,000.00 annually / per hour. A number of factors will influence the rate offered for this position, including your experience, qualifications, geographic location, and other factors.

For individuals living in Washington or Colorado: Premise offers the following paid time off benefits. Employees will earn 0.0692 hours of paid time off per actual hours worked or based on standard schedule, per pay period, and will receive 10 paid holidays or an equivalent bank of hours aligned to schedule throughout the calendar year. Paid sick leave is satisfied by the paid time off accrual, detailed above.

This posting is anticipated to close within 90 days of 10/29/2026.

Should you have questions regarding this job posting, please contact [e-mail].