SENIOR EPIC APPLICATION ANALYST (ON-SITE)

NORTH EAST MEDICAL SERVICES; Daly City (CA); On-site; USD 121,617 - 139,776; Full time

Benefits offered by this job

Free medical insurance

Free dental insurance

Free vision insurance

401(k) contribution

Job summary

North East Medical Services is seeking a Senior Epic Application Analyst based in Daly City, California. This position is responsible for the implementation, configuration, and support of Epic applications in a healthcare environment, collaborating with cross-functional teams to ensure seamless integration.

The ideal candidate has strong analytical, project management, and communication skills, along with at least 2-3 years of relevant experience or equivalent Epic certification. NEMS offers competitive benefits, including free healthcare and a 401(k) contribution.

Qualifications

• Minimum 2-3 years healthcare experience or 5 years relevant work experience.
• Epic certification in relevant modules required.
• 2+ years in Epic applications focused on implementation and support.

Responsibilities

• Implement and configure Epic applications based on needs.
• Provide project status updates to managers.
• Investigate and resolve complex Epic issues.
• Perform QA checks on Epic configurations.

Skills

Analytical skills

Communication skills

Project management

Epic applications knowledge

Education

BA/BS degree

Tools

Microsoft Office

Agile methodology (JIRA)

Job description

Job Details

Location: Daly City, CA 94014

Salary Range: $121,617.60 - $139,776.00

The Senior Epic Application Analyst is responsible for the implementation, configuration, maintenance, and support of Epic applications within a healthcare setting. They collaborate with cross-functional teams, including clinicians, IT professionals, and other stakeholders, to ensure the seamless integration and functionality of Epic applications. This role involves a deep understanding of Epic Systems' healthcare software and the ability to manage projects independently.

Essential Job Functions

• Included all job functions from Epic Application Analyst III


• Epic Implementation and Configuration:
  
  
  
  • Lead and participate in the implementation and configuration of Epic applications based on organizational needs and requirements.
  
  
  • Collaborate with project teams to ensure successful integration and deployment of Epic modules.
  
  
  
  


• Project Management and Team Mentoring:
  
  
  
  • Provide regular updates to managers on project statuses, issues, and risks.
  
  
  • Collaborate with IT leadership to align Epic initiatives with the organization’s overall IT strategy.
  
  
  • Ensure your mentee has a thorough understanding of the Epic applications they are working on. This includes proficiency in Epic modules relevant to their role.
  
  
  • Help your mentee develop strong analytical skills to identify and solve complex issues within the Epic environment.
  
  
  • Share your experiences in troubleshooting and provide guidance on effective problem-solving strategies.
  
  
  • Guide your mentee in project management aspects related to Epic implementations, upgrades, and optimizations.
  
  
  • Share insights into managing timelines, resources, and expectations within the context of Epic projects.
  
  
  
  


• Troubleshooting and Issue Resolution:
  
  
  
  • Investigate and resolve complex issues related to Epic applications, ensuring minimal impact on daily operations.
  
  
  • Collaborate with technical support and vendors when necessary to resolve escalated issues.
  
  
  
  


• Quality Assurance:
  
  
  
  • Perform quality assurance checks on Epic configurations to ensure accuracy and compliance with industry standards and best practices.
  
  
  
  

Qualifications

• BA/BS required with a minimum of 2-3 years of experience or 5 years of relevant work experience in healthcare maybe substituted.


• Epic certification in one or more relevant modules. (e.g., EpicCare Ambulatory, Prelude, Cadence).


• 2+ years of experience working with Epic applications, with a focus on implementation, optimization, and support.


• Strong analytical and problem-solving skills.


• Excellent communication and interpersonal skills.


• Project management experience and ability to work on multiple initiatives simultaneously.


• Knowledge of Microsoft Office (Word, Excel, Power point, Outlook).


• Ability to work on rotational after hours and Saturdays as needed.


• Knowledge of Agile methodology (JIRA) ticketing system (preferred).


• Ability to work collaboratively in a team environment.


• Knowledge of healthcare industry regulations and best practices.

Language

• Ability to read and write English fluently is required.


• Fluency in other languages is an asset.

Status

• This is a FLSA Exempt position.


• This is not an OSHA high-risk position.


• This is a Full Time position.

NEMS is proud to be an Equal Opportunity Employer welcoming diversity in our workforce. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

NEMS BENEFITS: Competitive benefits, including free medical, dental and vision insurance for employee, spouse and/or children; and company contribution to 401(k).