Senior Environmental Technical Claims Specialist

Argonaut Management Services, Inc; Nebraska; Remote; USD 134,000 - 186,000; Full time

Job summary

A leading insurance provider is seeking a Senior Environmental Technical Claims Specialist. This role focuses on adjudicating complex environmental claims and entails significant responsibility in managing litigation. Candidates should possess strong negotiation skills, a Bachelor’s degree, and extensive claims experience. Opportunities for remote work exist throughout the continental United States. Exceptional compensation and benefits package included.

Benefits

401(k) with company match

Comprehensive health benefits

Paid time off

Professional development opportunities

Qualifications

• 7+ years of experience adjudicating commercial environmental claims.
• Licensed Claims Examiner or able to obtain a license in jurisdictions.
• Proficient in English, commitment to ongoing professional development.

Responsibilities

• Adjudicate commercial environmental claims with limited oversight.
• Conduct information gathering and investigations.
• Negotiate timely to provide cost-effective solutions.

Skills

Excellent communication skills

Negotiation skills

Strong evaluation skills

Customer focus

MS Office proficiency

Education

Bachelor's degree from accredited university

Job description

Overview

Argo Group International Holdings, Inc. and American National, US based specialty P&C companies (together known as BP&C, Inc.) are wholly owned subsidiaries of Brookfield Wealth Solutions, Ltd. ("BWS"), a New York and Toronto-listed public company. BWS is a leading wealth solutions provider, focused on securing the financial futures of individuals and institutions through a range of wealth protection and retirement services, and tailored capital solutions.

Job Overview

We are looking for a highly capable Senior Environmental Technical Claims Specialist to join our team and work from any one of our offices in Chicago, Los Angeles, New York City, Omaha, Richmond (VA), Rockwood (PA), or San Antonio, or remotely from home in the continental United States. This individual will report to a manager who works in New York City and is focused on adjudicating first and third party commercial environmental claims (mostly complex storage tank claims) and contributing to providing superb results for our clients.

Responsibilities

• Adjudicate commercial environmental claims at the highest authority limits under limited oversight, reflecting the highest degree of technical complexity and potential impact on departmental results.
• Conduct detailed information gathering, analysis and investigation to resolve numerous and undefined issues.
• Report to senior management and underwriters on claims trends and developments.
• Analyze claims forms, policies and endorsements, client instructions, and other records to determine whether a loss falls within policy coverage.
• Investigate claims promptly and thoroughly, including interviewing involved parties.
• Manage claims in litigation and maintain diary with timely, complete tasks to move cases toward the best financial outcome and timely resolution.
• Set claim reserves considering how different policy wordings impact reserving; identify loss drivers and trends to reduce frequency and severity through data analysis and improved claim management.
• Identify, assign, and coordinate expertise resources to assist in case resolution.
• Prepare reports for file documentation and apply creative solutions to achieve the best financial outcome.
• Negotiate in a timely and effective manner to provide cost-effective solutions within own limits using a range of negotiation styles.
• Process mail, prioritize workload, and complete telephone calls and written correspondence with insureds, claimants, and other parties.
• Maintain a strong appreciation and passion for effective claim management.

Core Qualifications and Requirements

• Must have good business acumen — understand how an insurance company works and how this role impacts Argo Group and customers’ profitability.
• Commercial environmental claims experience typically acquired through:
  • A minimum of seven years’ experience adjudicating commercial environmental claims with exposure of $100,000 or more.
  • Bachelor’s degree from an accredited university required; J.D. preferred. Two or more insurance designations or four additional years of related experience adjudicating general liability bodily injury beyond the minimum may be substituted for a degree.
  • Licensed Claims Examiner (based on state). Must be licensed or able to obtain a license in each jurisdiction requiring a license to adjudicate first-party claims within 120 days.
• Excellent communication skills and ability to build lasting relationships.
• Strong evaluation and strategic skills; strong negotiation skills with a proactive, solution-focused approach.
• Strong customer focus and effective time management; ability to prioritize multiple tasks and deadlines.
• Ability to articulate the financial value of work at various levels within client organizations, including executives.
• Discretion and independent judgment on matters of significance; strong execution focus to deliver results.
• Global mindset, client focus, adaptability, and ability to build productive relationships with clients, partners, and peers.
• Curiosity and openness to explore options beyond conventional thinking; effective listening and questioning to gather information from insureds and claimants.
• Understanding of dispute resolution mechanisms (arbitration and mediation) and when to use them.
• Proficient in MS Office and other business-related software; excellent written and verbal communication in English; commitment to ongoing professional development.

Compensation

The base salary range is geographic-area dependent and commensurate with experience. In addition to base salary, employees are eligible for an annual bonus and a comprehensive benefits package.

• Colorado outside of Denver metro, Maryland, Massachusetts (outside of Boston metro area), Minnesota, Nevada, Rhode Island, and Vermont Pay Ranges: $134,800 - $185,800
• Boston metro area, California outside of Los Angeles & San Francisco metro area, Connecticut, Chicago metro area, Denver metro area, New Jersey (outside of New York City metro area), New York State (outside of New York City metro area), & Washington State Pay Ranges: $148,100 - $204,300
• New York City, Los Angeles and San Francisco metro areas Pay Ranges: $161,800 - $223,100

About Working in Claims at Argo Group

Argo Group does not treat our claims or claims professionals as a commodity. The work is challenging, diverse, and impactful. Adjusters and Managers are empowered to exercise independent discretion and be creative in developing solutions, treating each case as a unique situation. We maintain a flat organizational structure that allows more interaction with senior management on large losses. Our claims team works collaboratively to resolve claims quickly and reward innovative ideas.

We are committed to building an inclusive and diverse team and strive to make our offices welcoming for everyone. We encourage talented people from all backgrounds to apply.

PLEASE NOTE: Applicants must be legally authorized to work in the United States. We are not able to sponsor or assume sponsorship of employment visas at this time. For disability accommodations under ADA or similar state/local law, contact our Benefits Department at 210-321-8400.

Notice to Recruitment Agencies: Resumes submitted without prior authorization from Human Resources will be considered unsolicited. BWS and its affiliates will not be responsible for fees. We are an Equal Opportunity Employer and do not discriminate on protected characteristics. The collection of your personal information is subject to our HR Privacy Notice.

Benefits and Compensation

We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.