Senior Enterprise Program Manager - Hybrid AI Process Mining

Celonis; New York (NY); Hybrid; USD 177,000 - 190,000; Full time

Benefits offered by this job

RSUs and merit-based refresh grants

Parental leave 24 weeks

Unlimited PTO

Hybrid work model

Learning platform access

Wellhub and wellbeing programs

Impact Days with paid time off

Inclusion Days

Job summary

Celonis is seeking a Lead Project Manager in New York to drive end-to-end enterprise software implementations for our largest customers. You will articulate Celonis’ Services value, partner with Sales and Partners, and own statements of work during pre-sales.

You will lead multi-project programs, mentor teams, and ensure customer satisfaction throughout engagements. You will coordinate with executives and technical teams, manage budgets and schedules, and push continuous improvement of Celonis

Qualifications

• Over 10 years of client-facing project management in enterprise software.
• Proven ability to manage multiple complex programs with executives and customers.
• Strong consulting background with stakeholder and timeline management.

Responsibilities

• Lead complex transformational customer programs and define project outcomes.
• Plan, schedule, and manage timelines and activities from kickoff to training.
• Manage resources, scope, and budget across multiple projects.
• Collaborate with senior executives, process owners, and technical teams.
• Serve as primary point of contact for feature requests and escalations.
• Regularly communicate status, risks, and actions; maintain PSAs and reports.
• Proactively escalate risks to Celonis management and customers.
• Provide guidance to implementation teams and partners.
• Contribute to Celonis Services methods and best practices.

Skills

Client-facing PM

Stakeholder management

Project scheduling

Risk management

Leadership

Communication skills

Mentoring

Team leadership

Consulting background

PM/Agile certifications

Education

Bachelors or Masters in CS/Engineering/Math

Job description

Celonis is seeking a Lead Project Manager in New York to drive end-to-end enterprise software implementations for our largest customers. You will articulate Celonis’ Services value, partner with Sales and Partners, and own statements of work during pre-sales.

You will lead multi-project programs, mentor teams, and ensure customer satisfaction throughout engagements. You will coordinate with executives and technical teams, manage budgets and schedules, and push continuous improvement of Celonis