Senior Enterprise Network Field Engineer

Arizona State University; Phoenix, Northern (AZ, KY); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Arizona State University seeks a Senior Network Field Technician to lead installation, integration, maintenance, and troubleshooting of wired, wireless, and security network infrastructure across multiple sites in the Phoenix area.

You will serve as a technical escalation point, mentor junior staff, and participate in 24x7 on-call rotations while ensuring reliable, secure enterprise networks for university facilities.

Qualifications

• Minimum 6 years of experience installing and maintaining enterprise network systems.
• Proven expertise with Arista and Cisco network infrastructure.
• Ability to read drawings and coordinate with facilities and vendors.
• Strong problem-solving and customer-focused communication.

Responsibilities

• Lead and perform installation, configuration, integration, repair, upgrade, and maintenance of enterprise network infrastructure.
• Provide on-site and remote technical support to customers and internal stakeholders.
• Lead upgrades, emergency response, and preventive maintenance in 24x7 rotations.
• Mentor junior technicians; coordinate with operations, customers, and engineering teams.
• Maintain network diagrams, cabling records, service tickets, time logs, and configuration details.
• Ensure safety compliance with OSHA when working with power and mounted equipment.

Skills

Arista networking

Cisco IOS/CLI

Juniper

Ubiquiti

Network troubleshooting

On-site and remote support

Mentoring technicians

Project coordination

Reading construction drawings

Safety compliance (OSHA)

Tools

Arista network devices

Cisco

Juniper

Ubiquiti

ServiceNow (ticketing)

VPN and firewall troubleshooting

Job description

Arizona State University seeks a Senior Network Field Technician to lead installation, integration, maintenance, and troubleshooting of wired, wireless, and security network infrastructure across multiple sites in the Phoenix area.

You will serve as a technical escalation point, mentor junior staff, and participate in 24x7 on-call rotations while ensuring reliable, secure enterprise networks for university facilities.