Senior Enterprise Communications & Delivery Specialist

PML Penn Mutual Life Insurance Company; United States; On-site; USD 70,000 - 80,000; Full time

Job summary

Penn Mutual is seeking a well-rounded communications professional to join our Enterprise Communications team as a Senior Enterprise Communications & Delivery Specialist. You will develop compelling content, support enterprise communications planning, and translate strategies into timely, high-quality deliverables across channels within a flexible, modern workplace.

The role emphasizes strong writing, editing, CMS experience, and collaboration with leaders to keep employees informed and engaged.

Qualifications

• Bachelor's degree in communications, public relations, journalism, marketing, English or related field.
• 3-4 years of experience in internal or corporate communications.
• Experience with intranet CMS or digital communications platforms.

Responsibilities

• Manage day-to-day delivery of enterprise communications across channels, gathering information and editing content, and using AI where appropriate.
• Support content updates across intranet, notifications, webinars, and more.
• Translate strategies into clear deliverables with editorial lineup and sequencing.
• Coordinate workflows and timelines, seek opportunities to automate and enhance processes with emerging tech.
• Build relationships with stakeholders and provide high-quality support to leaders and executives.
• Contribute to evolution of SharePoint intranet and Microsoft 365 communications ecosystem.

Skills

Strong writing

Editing

Content development

CMS management

SharePoint

Microsoft 365 tools

Project management

AI content tools

Webinar production

Canva

PowerPoint

Education

Bachelor's degree in communications or related field

Tools

SharePoint

Microsoft 365

Canva

PowerPoint

CMS platforms

Job description

Penn Mutual is seeking a well-rounded communications professional to join our dynamic Enterprise Communications team. This role offers the opportunity to make a visible impact on how employees stay informed, connected and engaged across our flexible, modern workplace. As a Senior Enterprise Communications & Delivery Specialist, you'll develop compelling content, support enterprise communications planning, and help translate communication strategies into timely, high-quality deliverables across channels. We're looking for a self-starter with exceptional organizational skills who enjoys managing multiple priorities, bringing new ideas to the table, and contributing to both team and business objectives through audience-first communications. While the role is primarily focused on internal communications, you'll join a team responsible for integrated communications planning that supports both internal and external audiences.

Key Responsibilities

• Help manage the day-to-day delivery of enterprise communications, including gathering information from stakeholders, developing and editing content, thoughtfully leveraging AI, and preparing communications for publication across multiple channels
• Support content updates and coordination across a variety of employee communications channels, including intranet, instant notifications, webinars, and more
• Partner with the director and manager to translate communications strategies and plans into clear, actionable deliverables, ensuring projects are executed accurately and on time; make recommendations for editorial lineup and sequencing
• Coordinate communications workflows and timelines using our team workflow system; identify and implement opportunities to automate and enhance communications processes, including responsible use of emerging technologies or agentic AI
• Build strong relationships with stakeholders across the organization, providing responsive, high-quality support; embrace a commitment to a top-tier service experience when partnering with leaders and executives
• Contribute to the ongoing evolution of Penn Mutual's SharePoint-based intranet and Microsoft 365 communications ecosystem, helping improve how employees stay informed, connected and engaged

Required Qualifications

• Bachelor's degree in communications, public relations, journalism, marketing, English or a related field, with 3-4 years of experience in internal communications, corporate communications, public relations, marketing communications or a related field.
• Strong writing, editing and proofreading skills, with the ability to develop clear, engaging content and manage multiple responsibilities and deadlines with exceptional attention to detail.
• Experience managing content within an intranet, content management system (CMS), or digital communications platform.

Preferred Qualifications

• Experience with SharePoint, Microsoft 365 tools and applications, and/or other digital workplace technologies.
• Experience creating simple AI agents.
• Experience coordinating projects, communications workflows, editorial calendars and timelines using a project management or team workflow system.
• Familiarity with webinar production and visual communications tools and design principles, including Canva and PowerPoint.

Base Salary Range - $70,000 -$80,000

For over 175 years, Penn Mutual has empowered individuals, families and businesses on the journey to achieve their financial goals. Through our partnership with Financial Professionals across the U.S., we help instill the confidence and reliability that comes from a stronger financial future. Penn Mutual and its affiliates offer a comprehensive suite of competitive products and services to meet the unique needs of Financial Professionals and their clients, including life insurance, annuities, wealth management and institutional asset management. To learn more, including current financial strength ratings, visit www.pennmutual.com.

Penn Mutual is committed to Equal Employment Opportunity (EEO). We provide employment and advancement opportunities to all qualified applicants and associates, according to applicable laws. This is reflected in our practices for hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, compensation, selection or training, and all other terms and conditions of employment. All employment-related decisions and practices are free from unlawful discrimination. This includes: race, creed, color, national origin, ancestry, citizenship age, gender (including pregnancy), sexual orientation, gender identity or expression, domestic partnership or civil union status, marital status, genetic information, disability, religious observance or practice, liability, veteran status or any other classification protected under applicable law.

You’ve got big plans. You want to do work that matters. And you have high expectations for the next step in your career. Join a team of bright, talented and driven employees who have a common goal in mind: To help people get stronger. It's as simple as that. You’ll build on your expertise and have a positive impact on the financial professionals we support and the clients they serve. Here, you're an expert in the subject matter and you'll always be treated like one. Every day, your purpose is to help people get stronger. But here's the thing: Professionally, you'll get stronger too.