Senior Enterprise AI Architect

NCR VOYIX; Atlanta (GA); On-site; USD 180,000 - 240,000; Full time

Job summary

NCR Voyix is seeking a Principal AI Engineer to drive AI adoption and innovation across enterprise functions and GTM products. You will lead AI strategy, architecture, and deployment of AI-powered customer service solutions, partnering with business leaders and engineering teams to realize measurable business outcomes.

The role requires 10+ years in software/AI engineering and 5+ years delivering enterprise AI at scale, with strong cloud experience on Azure or Google Cloud and a track record of

Qualifications

• Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or related discipline.
• 10+ years of experience in software engineering, cloud engineering, data engineering, or AI engineering.
• 5+ years delivering production AI/ML solutions at enterprise scale.
• Proven experience architecting AI solutions on Azure and/or Google Cloud.
• Experience building and deploying customer-facing AI products.
• Experience leading cross-functional initiatives involving business, product, operations, and engineering teams.

Responsibilities

• Partner with Finance, Legal, Supply Chain, Sales, Customer Care, and IT leaders to identify high-value AI opportunities.
• Lead AI strategy, technical architecture, and implementation of enterprise AI solutions.
• Drive adoption of Generative AI, Agentic AI, and AI-powered workflow automation.
• Develop reusable enterprise AI patterns, frameworks, and accelerators.
• Establish AI best practices, governance standards, and engineering guidelines.
• Lead architecture and deployment of AI-powered customer service solutions and virtual agents.

Skills

Azure Cloud

Google Cloud

Python

APIs & Microservices

LLMs

Agentic AI

RAG

AI observability

AI governance

Executive communication

Education

Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or related discipline

Tools

Databricks

BigQuery

Job description

NCR Voyix is seeking a Principal AI Engineer to drive AI adoption and innovation across enterprise functions and GTM products. You will lead AI strategy, architecture, and deployment of AI-powered customer service solutions, partnering with business leaders and engineering teams to realize measurable business outcomes.

The role requires 10+ years in software/AI engineering and 5+ years delivering enterprise AI at scale, with strong cloud experience on Azure or Google Cloud and a track record of