Senior Enterprise Account Executive

Cyara; United States; On-site; USD 240,000 - 300,000; Full time

Benefits offered by this job

Flexible work environment

Competitive compensation

Inclusive workplace culture

Job summary

Cyara is seeking a Sr. Enterprise Account Executive who excels in a dynamic and entrepreneurial sales environment. You will play a key role in achieving sales quotas by leveraging your consultative selling experience and expertise in navigating complex sales processes for Fortune 500-1000 companies. Join Cyara to innovate boldly and drive customer success in a results-oriented culture.

Qualifications

• 8+ years of proven SaaS sales experience.
• Experience in UCaaS, CCaaS, or related industries preferred.
• Proficient in CRM tools like Hubspot or Salesforce.

Responsibilities

• Develop a comprehensive plan for achieving assigned quotas.
• Act as a trusted advisor to clients, offering insights and solutions.
• Quickly become knowledgeable on the Company’s product.

Skills

Consultative selling

Solution-based selling

Complex sales cycles

Negotiation

Communication

Collaboration

Tools

CRM tools

Hubspot

Salesforce

Job description

Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale.Interested to find out more about us? Check out:www.cyara.com

Want to know what it’s really like to work at Cyara? Check out this link to meet some real Cyaran’s and read about their individual career journey with us:https://cyara.com/employee-profiles/

Cyara’s Diversity, Equity, Inclusive and Belonging Statement:

At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success.

Cyara’s Values Statement:At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive.

You're a fit for our Sr. Enterprise Account Executive role if you've blown away sales goals at a previous role, and are looking for an entrepreneurial sales environment. Ideally, you are a creative problem solver, looking to quickly digest Cyara’s product suite, and help build a world class organization. Experience in the B2B CCaaS space is a BIG bonus. You must be comfortable navigating complex and consultative sales processes (Fortune 500-1000 companies), handling deal sizes averaging $150K-$1M. This is an opportunity to have an immediate impact: Come build with us!

Let's talk about the role and responsibilities:

• Let’s get this one out the way immediately – hit your quota!
• Develop a comprehensive plan for achieving assigned quotas within a fiscal period, incorporating Territory Planning, Strategic Account Planning, and Close/Win Planning.
• Possess experience selling into your applicable region having understanding of the ICP and buyer personas within that region.
• Act as a trusted advisor to clients, offering insights, recommendations, and solutions that address their specific business challenges and objectives. Create demand!
• Regularly update and maintain planning tools to facilitate cross-functional discussions, deal reviews, and engagement with Executives.
• Recognize expectations and proactively address any obstacles that may hinder meeting those expectations, communicating with your manager as needed.
• Quickly become knowledgeable on the Company’s product with an ability to demonstrate it in alignment with a prospect’s pain points.
• Assess opportunities in the pipeline to derive accurate forecasts for a given time period, ensuring forecasts are within a 10% +/- margin at week 8 forecast.
• Address competitor advantages raised by buyers and successfully sell against competitors.
• Execute company campaigns, meet outbound call and email targets with high-quality leads that can be converted into opportunities.
• Possess a deep understanding of the value provided by Cyara solutions and services, emphasizing its competitive advantages.
• Recognize negotiation opportunities and effectively use trading and bargaining techniques with customers to achieve mutually beneficial outcomes.
• Appropriately leverage discounts and promotions as economic levers during negotiations.
• Demonstrate the ability to overcome obstacles and secure contract agreements and purchase orders.

Let’s talk about your skills/expertise:

• 8+ years of proven SaaS sales experience.
• Strongly preferred: Candidates with experience in UCaaS, CCaaS, or adjacent industries such as telecommunications, customer experience platforms, or contact center technologies.
• Professional demeanor with a positive attitude, focusing on problem-solving and "How can I" rather than dwelling on challenges.
• Demonstrated experience in consultative selling, solution-based selling, and complex sales cycles.
• Experience selling at the "C" level.
• Collaboration with colleagues globally, proactively contributing to the success of both your immediate team and the larger organization.
• Efficiently manage your time and calendar to ensure the completion of essential tasks and responsibilities.
• Solid technical acumen in order to add value to customer discussions and translate product strengths into business benefits.
• Strategic thinker with a results-oriented mindset and a passion for driving customer success and satisfaction.
• Self-motivated and proactive with a sense of urgency and a commitment to excellence.
• Excellent communication, presentation, and negotiation skills, with the ability to influence and persuade at all levels of an organization.
• Proficient in CRM tools, ie. Hubspot, Salesforce or other.

$240,000 - $300,000 a year

This range indicates OTE. Individual pay is determined by skills, qualifications, experience, and location.

Why you should join us:

At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and valuethe expertise of their peers. Cyaraiscommitted to beingan equal opportunity employer,focused on building and maintaining a diverse, inclusive and authentic workplace; and awork environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve overtime.With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere.

Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. We credit our amazing growth and success to the fact that we’ve built our business onfour essential valuesthat we live and breathe every day:

Deliver Excellence

Innovate Boldly

Integrity First

Embrace Curiosity

Interested? Know someone who might be? Apply online now.

Agencies:Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyaraoutside of the Talent Acquisition team. Cyara’spolicy is to only accept resumes from Agencies via theCyaraAgency Portal. Agencies must have a valid fee agreement inplaceand they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid