Senior Engineering Manager, Delivery

Upstart; United States; On-site; USD 195,300 - 270,400; Full time

Benefits offered by this job

Competitive compensation

Generous 401(k) matching

Employee Stock Purchase Plan (ESPP)

Affordable medical, dental, and vision coverage

Paid family and parental leave

Annual wellness allowance

Connection and community through team events

Job summary

Upstart is looking for a Senior Engineering Manager to lead a team focused on refining the software delivery platform. The role emphasizes improving CI/CD systems, alleviating friction in the deployment processes, and fostering team collaboration. Applicants should have over 5 years in engineering management and a solid background in cloud infrastructures like AWS. The position is remote, with generous compensation packages including bonuses, benefits, and equity options.

Qualifications

• 5+ years of engineering management experience.
• 7+ years of experience in software engineering, DevOps, or platform engineering.
• Strong technical background in CI/CD systems, cloud infrastructure such as AWS, and distributed systems.

Responsibilities

• Manage and develop a team focused on CI/CD, service lifecycle tooling, and developer experience.
• Drive execution against clear priorities with consistent, high-quality delivery.
• Improve build and deployment workflows to increase speed and reduce friction.

Skills

Engineering management

CI/CD systems

Cloud infrastructure (AWS)

Software engineering

Team leadership

Cross-functional collaboration

Education

Bachelor's degree in relevant field

Tools

Jenkins

GitHub Actions

Job description

About Upstart

At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.

The Team

The Delivery team enables engineers at Upstart to build, test, and ship software safely through a reliable, secure, and auditable delivery system. The team owns the build and release pipeline, service creation experience, and the engineering portal, and leads cross‑functional efforts to eliminate friction across the software delivery lifecycle.

Senior Engineering Manager – Delivery Team

As a senior engineering manager on the Delivery team you will lead a team responsible for improving the reliability, speed, and usability of Upstart’s software delivery platform. You will drive high‑impact improvements to developer workflows, reduce friction in the path to production, and ensure systems are scalable, observable, and easy to operate.

How You’ll Make An Impact

• Team Leadership and Execution
  • Manage and develop a team focused on CI/CD, service lifecycle tooling, and developer experience
  • Drive execution against clear priorities with consistent, high‑quality delivery
  • Establish strong engineering practices across reliability, testing, and observability
  • Build a culture of ownership, continuous improvement, and pragmatic decision‑making
• Delivery Platform Evolution
  • Improve build and deployment workflows to increase speed and reduce friction
  • Drive adoption of standardized deployment patterns across services
  • Simplify and modernize delivery infrastructure while maintaining stability
  • Ensure systems are scalable, secure, and resilient
• Developer Experience and Self‑Service
  • Enable self‑service workflows for service creation, deployment, and platform integrations
  • Reduce manual coordination, support tickets, and reliance on tribal knowledge
  • Partner with stakeholders to identify pain points and prioritize high‑leverage improvements
  • Contribute to the engineering portal as the central interface for service lifecycle operations
• Reliability and Operational Excellence
  • Embed observability and operational standards into delivery workflows
  • Ensure systems support safe, auditable, and predictable releasesReduce toil and improve system health through targeted improvements

Minimum Qualifications

• 5+ years of engineering management experience
• 7+ years of experience in software engineering, DevOps, or platform engineering
• Strong technical background in CI/CD systems, cloud infrastructure such as AWS, and distributed systems
• Ability to define clear team charters and execute with speed and alignment
• Track record of hiring, mentoring, and retaining high‑performing engineers
• Execution‑focused leadership with a track record of predictable delivery
• Technical depth to guide architectural decisions and trade‑offs
• Systems thinking across reliability, scalability, and developer experience
• Strong cross‑functional collaboration

Preferred Qualifications

• Experience with managing large‑scale CI/CD systems such as Jenkins or GitHub Actions
• Experience building or improving self‑service developer platforms
• Familiarity with microservices architectures and service lifecycle management
• Experience supporting platform or architectural transitions
• Strong product mindset when building internal tools

Location

Remote – US, Remote – Canada

Time Zone Requirements

The team operates on the East/West coast time zones.

Travel Requirements

As a digital first company, the majority of your work can be accomplished remotely. Employees are encouraged to spend quality time in‑person collaborating via regular onsites, typically once or twice per quarter for 2‑4 consecutive days.

Compensation

Base salary ranges: $195,300 – $270,400 USD (US) / $182,800 – $230,000 CAD (Canada). Base pay is determined by location and individual qualifications. In addition to base pay, Upstart provides target bonuses, equity compensation, and generous benefits packages (medical, dental, vision, and 401(k)).

What You’ll Love

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
• Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
• Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees
• Affordable medical, dental, and vision coverage, with Upstart covering 90% to 100% of the cost depending on the plan chosen
• Health Savings Account contributions from Upstart for eligible plans
• Income protection benefits, including company‑paid Basic Life, AD&D, and short‑and long‑term disability coverage, with options to purchase supplemental coverage
• Paid time off, sick and safe time, and company holidays
• Paid family and parental leave to support caregiving and major life moments
• Family‑centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving
• Employee Assistance Program (EAP) offering mental health support and life‑centered resources
• Financial wellness resources, including access to financial planning tools and a financial concierge service
• Annual wellness allowance to support physical and emotional well‑being and personal development, based on what matters most to you
• Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
• Connection and community through team events and onsites, all‑company updates, and employee resource groups (ERGs)
• Onsite perks, including catered lunches and fully stocked micro‑kitchens when working from one of our four offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026)

Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.