Senior Engineering Manager (DevOps, Infrastructure & Release Engineering)

Abacus Insights; New York (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

Abacus Insights in New York seeks a Senior Engineering Manager for DevOps, Infrastructure, and Release Engineering to lead teams responsible for the reliability, scalability, and safe delivery of our SaaS platforms. This role owns the end‑to‑end release lifecycle—through CI/CD, environment promotion, and production deployment—ensuring releases are repeatable, observable, auditable, and low‑risk.

You will balance senior‑level people leadership with deep technical oversight of release engineering

Qualifications

• 8+ years in software engineering, DevOps, or infrastructure roles.
• Strong leadership and ability to manage senior technical teams.
• Proven track record improving deployment reliability and safety.

Responsibilities

• Lead DevOps, infrastructure, and release teams across geographies.
• Own release engineering strategy and production readiness for a SaaS platform.
• Design and improve CI/CD pipelines and deployment standards.
• Drive observability and incident response to reduce MTTR and risk.

Skills

Leadership

Stakeholder management

Incident response

Communication

Decision making

Tools

Docker

Kubernetes

Helm

Terraform

CloudFormation

ARM/Bicep

GitHub Actions

GitLab CI

Jenkins

Azure DevOps

Datadog

Prometheus

Grafana

OpenTelemetry

CloudWatch

Job description

• As a Senior Engineering Manager for DevOps, Infrastructure, and Release Engineering, you will lead teams responsible for the reliability, scalability, and safe delivery of our SaaS platforms. This role owns the end‑to‑end release lifecycle— through CI/CD, environment promotion, and production deployment—ensuring releases are repeatable, observable, auditable, and low‑risk
• You will balance senior‑level people leadership with deep technical oversight of release engineering systems, cloud infrastructure, and operational excellence. You will partner closely with Product Engineering, Quality Engineering, Security, and Operations to eliminate release friction, reduce deployment risk, and improve time‑to‑value without compromising stability or compliance
• Lead, coach, and grow DevOps, Infrastructure, and Release Engineering teams across geographies
• Establish clear ownership and accountability across CI/CD, environments, and production readiness
• Conduct regular 1:1s, performance reviews, goal setting, and career development planning
• Hire, onboard, and retain senior DevOps and release engineering talent
• Foster a culture of operational ownership, blameless postmortems, and high availability
• Remove systemic blockers so teams can focus on building resilient delivery pipelines—not firefighting
• Own the release engineering strategy for a SaaS platform supporting frequent, reliable deployments
• Design and continuously improve CI/CD pipelines that support:
• Trunk‑based or hybrid branching strategies
• Automated testing gates (unit, integration, security, performance)
• Progressive delivery (feature flags, canaries, blue‑green deployments)
• Establish deployment standards, change classification, and risk levels across teams
• Reduce release toil, manual steps, and human error through automation
• Drive improvements in deployment frequency, change failure rate, and mean time to recovery (DORA metrics)
• Ensure consistent release processes across services, platforms, and cloud environment
• Proven experience implementing and operating observability for cloud‑based SaaS platforms, including metrics, logs, traces, and alerting
• Ability to integrate observability into CI/CD and release workflows to enable release confidence, faster incident detection, and reduced MTTR
• Provide technical leadership across AWS, Azure, and GCP environments
• Ensure infrastructure and delivery pipelines follow security, compliance, and cloud best practices
• Partner with Architecture and Security to enforce:
• Infrastructure as Code (Terraform, CloudFormation, ARM/Bicep)
• Secure‑by‑default deployments
• Policy‑as‑code and guardrails
• Influence architecture decisions to improve operability, scalability, and release safety
• Guide teams in designing systems that are observable, debuggable, and resilient
• Needs a leader who treats releases as a product, not a task queue
• Own production readiness standards and release go/no‑go criteria
• Ensure clear incident response processes, escalation paths, and on‑call readiness
• Lead post‑incident reviews with a focus on systemic fixes, not individual mistakes
• Partner with engineering teams to reduce operational load and deployment risk over time
• Partner deeply with Product, QE, Security, and Engineering leaders to align on release expectations
• Communicate risks, dependencies, and tradeoffs clearly to senior and executive stakeholders
• Represent DevOps and Release Engineering in customer, partner, and audit conversations as needed

Benefits

• 401k: Save for your retirement with confidence, leveraging our company-sponsored plan
• Vacation: Recharge with unlimited paid time off
• Ownership: Become not only an employee but an owner of a company on a mission to imrpvoe healthcare
• Health Insurance: From Day 1, maintain peace of mind with our healthcare insurance coverage for you and your family
• Fun: Bond with your fellow teammates during company-sponsored social events

This role is ideal for an experienced leader who has lived through failed releases, scale pain, and operational incidents—and knows how to design systems and teams that prevent them from recurringContainers & Orchestration: Docker, Kubernetes, HelmYou hold relentlessly high bar for release quality and operational safetyInfrastructure as CodePrior hands‑on experience building and operating CI/CD pipelines for SaaS platformsMust have hands on experience in these key tools and technologies (representative, not exhaustive list):Cloud Platforms: AWS (primary), Azure, GCPDeep understanding of:DevOps and SRE best practicesInfrastructure: Terraform, CloudFormation, ARM/BicepExperience supporting high‑availability, distributed systems in productionYou can say “no” to unsafe releases—and explain why with credibilityYou know when to slow down to move faster laterRelease engineering principlesAt least 8 years of experience in software engineering, DevOps, or infrastructure rolesExcellent communication, decision‑making, and stakeholder management skillsYou lead calmly during incidents and decisively after themStrong experience with AWS, and Azure . GCP operating models is a plusObservability: CloudWatch, Datadog, Prometheus, Grafana, OpenTelemetryCI/CD automationCI/CD: GitHub Actions, GitLab CI, Jenkins, Azure DevOpsAt least 5 years managing engineering managers and/or senior technical teamsStrong track record improving reliability, deployment safety, and operational maturitySecurity & Compliance: SAST/DAST tools, policy-as-code, secrets managementYou model accountability, empathy, and engineering excellence in equal measureRelease & Governance: Feature flags (LaunchDarkly), change management automation