Senior Engineering Manager

Builders at Gigs; New York (NY); On-site; USD 270,000 - 335,000; Full time

Benefits offered by this job

Stock options

Home office stipend

Learning budget

Phone + data plan

Job summary

Gigs, the operating system for mobile services, seeks an Engineering Manager to lead a high-impact team building a modern, scalable connectivity platform. You will guide engineers, shape roadmap, and drive architectural excellence while fostering an inclusive culture across remote and in-person hubs.

The role requires 4+ years leading growth-minded teams and hands-on technical depth in Go, Ruby, TypeScript, PostgreSQL, and GCP. Strong communication and ownership are essential.

Qualifications

• Lead and grow a high-performing software engineering team.
• Shipped code at scale and involved in technical decisions.
• Strong people management and engineer development track record.
• Able to navigate ambiguity and create clarity in roadmaps.
• Excellent cross-functional communication with product, design, and peers.
• Bias for impact while maintaining high standards.

Responsibilities

• Lead, support, and grow a team of software engineers working on core parts of our platform.
• Partner with Product and Design to define priorities, roadmaps, and deliver features.
• Drive technical excellence—from architecture to code reviews to reliability.
• Create a team environment balancing ambition, ownership, and continuous learning.
• Ensure a sustainable and inclusive engineering culture where people thrive.
• Contribute to hiring and onboarding processes to scale the team thoughtfully.
• Step into technical discussions with clarity and pragmatism when needed.

Skills

Leadership

Technical depth

People management

Communication

Ambiguity navigation

Impact orientation

Cross-functional collaboration

Go/Ruby/TypeScript

Observability

Infrastructure as Code

Tools

Go

Ruby

TypeScript

PostgreSQL

GCP

CI/CD

Kubernetes

Observability tools

Job description

About Gigs

At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.

Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.

Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.

If you're driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.

Things We Care About

• We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.
• Speed. We move and we ship. We set bold deadlines and treat every week like it matters.
• Ownership. If you see something broken, fix it. We don't wait for permission.
• Customer Obsession. Our customers' product is our product.
• Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information.
• First principles. We don't ask how things have been done before. We ask why they were done that way at all.

The Role

Engineering Managers at Gigs are responsible for enabling a high-performing group of engineers to ship impactful work, grow their skills, and collaborate cross-functionally. This is a hands-on leadership role — you will guide technical execution while helping shape the team’s long-term direction

We are building a modern connectivity platform that powers embedded telecom experiences and the challenges are real: scaling APIs, abstracting telco complexity, and designing systems that are global from day one.

Salary Range: $270,000 - $335,000 + equity

(The final offer depends on your background, skills, and how you perform through the process. We're open to considering different levels, which may result in an adjustment to the scope and compensation)

What You'll Do

• Lead, support, and grow a team of software engineers working on core parts of our platform
• Partner with Product and Design to define priorities, shape roadmaps, and deliver high-quality features
• Drive technical excellence — from architecture to code reviews to reliability
• Create a team environment that balances ambition, ownership, and continuous learning
• Ensure a sustainable and inclusive engineering culture where people thrive
• Contribute to hiring and onboarding processes to help scale the team thoughtfully
• Step into technical discussions with clarity and pragmatism when needed

What We're Looking For

• 4+ years of experience leading engineering teams in high-growth, product-driven environments
• Strong technical background — you have shipped code at scale and can dive deep when needed
• A thoughtful approach to people management and a track record of growing and developing engineers
• Comfort navigating ambiguity and building clarity
• A clear communicator who brings cross-functional stakeholders together
• Bias for impact, balanced with high standards and good judgment
• Experience with modern product development practices (we use Go, Ruby, TypeScript, PostgreSQL, GCP), including continuous delivery, observability, and infrastructure as code
• Ideally experience managing and working with remote and distributed teams
• Experience building API forward products (nice to have)

Work At Gigs

At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. You should expect regular time in one of our hubs, as well as occasional travel for team workshops, customer meetings, and Gigs Republic, our bi-annual company off-site. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.

What We Offer

At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan

Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.