Senior Engineer: Tier 3 - (On-site)

Trace3; Phoenix (AZ); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Comprehensive medical, dental and etc.

401(k) Employer Match

Training programs

Office snacks and beverages

Work‑life balance and generous PTO

Job summary

Trace3 is seeking a Senior Engineer to provide expert IT infrastructure consulting and leadership on client projects. The role is 100% onsite with heavy travel, driving networking and systems administration upgrades and architectural changes.

You will mentor the on-site team, manage complex deployments, and guide design decisions while coordinating with stakeholders and vendors to ensure successful customer outcomes.

Qualifications

• Bachelor’s degree required or equivalent years of experience.
• 6+ years hands-on IT infrastructure, networking, and systems administration experience.
• Strong understanding of networking technologies, system architecture, and cloud infrastructure.
• Strong understanding of low-voltage cabling and data center configuration best practices.

Responsibilities

• Lead for on-site and remote technical management at customer locations.
• Mentor on-site professional services engineering team.
• Deliver expert on-site support for networking and systems administration.

Skills

Networking

Systems administration

Cloud infrastructure

Data center design

Client communication

Education

Bachelor’s degree

Job description

About the Role

The Senior Engineer will provide expertise and consulting services for IT infrastructure projects. This position will provide deep technical expertise in networking and systems administration, as well as the ability to influence and guide both internal teams and client stakeholders through complex system upgrades and architectural changes.

*** This is a 100% Onsite requirement with heavy travel ***

What You’ll Do

• Serve as lead for on-site and remote technical management at customer locations.
• Provide mentorship to the on-site professional services engineering team.
• Deliver expert on-site support for networking and systems administration in alignment with the client’s IT upgrade initiatives and system conversions.
• Provide strategic consultation and expert technical guidance in IT infrastructure planning, engineering, and architecture.
• Evaluate and advise on the impact of IT strategies on infrastructure capabilities.
• Assess and advise on the impact of IT strategies, offering recommendations on system design, including analysis of risks, costs, and benefits.
• Collaborate with internal stakeholders and third-party vendors to troubleshoot and resolve complex system issues.
• Lead and support the technical implementation of infrastructure solutions to meet client IT enhancement goals.
• Lead technology engineering efforts by providing direction and insight to improve efficiency, ensure quality, and support the successful delivery of services and customer deployments.
• Serve as a subject matter expert and trusted advisor to influence project outcomes and drive team performance.

Required Skills and Experience

• Bachelor’s degree from an accredited university required or equivalent years of experience.
• A minimum of 6 years of hands‑on experience in IT infrastructure, networking, and systems administration.
• Strong understanding of networking technologies, system architecture, and cloud infrastructure.
• Strong understanding of low‑voltage cabling and data center configuration best practices.
• Excellent problem‑solving skills and the ability to manage multiple technical projects simultaneously.
• Outstanding communication and collaboration abilities with a strong client‑service orientation.
• Ability to travel domestically up to 85%-90% of the time

Physical Demands

This role blends active movement with desk‑based responsibilities. Candidates should be comfortable with:

• Standing and walking for long stretches across different areas of the facility.
• Lifting items—sometimes heavy, up to 65 to 200 pounds—including navigating stairs and placing objects overhead.
• Occasionally working from ladders when tasks require elevation.
• Performing physical motions such as bending, crouching, and reaching on a regular basis.
• Sitting for extended periods while handling administrative or computer‑related tasks.
• Reading printed documents and screens with clarity, including close‑up work and adjusting focus as needed.
• Communicating effectively in person and by phone, with clear hearing and speech.

Work Environment

• The job takes place in environments where animals are present, which may involve exposure to pet dander, medical tools, and related substances.
• Travel by car and air (up to 75%) is required.
• A valid Driver’s License is required.
• Employees will often be surrounded by coworkers and clients, with frequent conversations happening nearby.
• Noise levels and indoor temperatures may fluctuate depending on the setting.

The Perks

• Comprehensive medical, dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long‑Term Disability
• Competitive Compensation
• Training and development programs
• Major offices stocked with snacks and beverages
• Collaborative and cool culture
• Work‑life balance and generous paid time off

Our Commitment

At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.

We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.

Equal Employment Opportunity Statement

As an equal opportunity employer, Trace3 bases all employment decisions on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.

Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.

Accommodation

If you require a reasonable accommodation to complete the application process or participate in an interview, please email [e-mail].

Agency Notice

*** To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.