Senior Engineer, Supplier Quality

Hardware FYI; Niles (IL); Hybrid; USD 99,000 - 158,000; Full time

Job summary

Shure is seeking a Senior Supplier Quality Engineer to lead supplier quality for ODM/JDM/CEM partners from concept through launch.

You will partner with product development, operations and manufacturing to drive quality improvements, perform audits and lead root cause analyses, with travel to supplier sites as needed.

Qualifications

• Bachelor's degree in Electrical, Mechanical, Industrial, Quality Engineering or similar.
• Minimum 5 years in quality engineering, preferably with JDM/ODM partners.
• Experience with contract manufacturers and remote supplier relationships.
• ASQ CQE and/or CSQP preferred.
• Familiarity with ISO 9000 and quality management practices.
• Auditing and supplier performance monitoring experience is preferred.

Responsibilities

• Qualify suppliers and components per Shure standards and validate supplier processes.
• Develop PPAP/inspection requirements and manage root cause analysis with SCAR actions.
• Represent supplier quality in product development and commodity teams.
• Lead design reviews with suppliers and participate in DFMs.
• Evaluate supplier capability and drive improvements via data analysis.
• Facilitate communication between Shure and JDM teams to resolve issues.
• Perform system and process audits on site or virtually.

Skills

Data-driven analysis

Cross-functional collaboration

Quality engineering

Audits and supplier quality

Problem solving

Communication skills

Travel willingness

Education

Bachelor's degree in Electrical, Mechanical, Industrial, Quality Engineering

Tools

Teams

Word

Excel

OneNote

SharePoint 365

Job description

Overview

Join Shure as a Senior Supplier Quality Engineer (SQE) and play a pivotal role in shaping world‑class audio products.

You’ll partner with cross‑functional teams to ensure exceptional quality from concept through launch. You’ll lead supplier quality efforts for ODM, JDM, and CEM partners, driving performance improvements and supporting global manufacturing operations. This role offers high autonomy and impact—acting as the key liaison between suppliers, product development, and operations. Ideal candidates bring expertise in supplier quality management, strong analytical skills for data‑driven decisions, and a passion for continuous improvement. Expect opportunities to travel internationally and collaborate on innovative projects that define the future of audio technology.

This position will be hybrid, based out of Niles, IL HQ!

Responsibilities

• Responsible for qualifying suppliers, purchased components and products for sale including validation of supplier processes and evaluation of required characteristics / specifications according to Shure standards.
• Ensures that suppliers deliver parts, products, materials, and services by developing production part approval package requirements, creating, or modifying inspection instructions, coordinating the evaluation and disposition of suspect material, and obtaining documented root cause analysis and supplier corrective/preventative actions for non‑conforming material through Shure’s SCAR system as appropriate.
• Represent supplier quality interests by actively participating in product development and commodity teams, including the supplier selection and evaluation process.
• Participate in product design & drawing reviews acting as the voice of the supplier with design engineering, metrology engineering, and purchasing. Actively participates in Shure’s DFM process with suppliers.
• Evaluate suppliers on an ongoing basis, assessing their overall capability and performance. Provide feedback internally and directly to the suppliers. Assist suppliers and internal teams in resolving performance or supply issues with purchased components.
• Aid suppliers in the use of quality improvement tools such as root cause and corrective/preventative action the 8D process, control plans, cause and effect diagrams, statistical analysis (including capability studies and SPC), error proofing, and GR&R to drive performance improvement.
• Apply a data driven mindset by supporting engineering judgement with evidence and appropriate data analysis.
• Facilitate technical communication between Shure and JDM teams, resolving quality issues and aligning on specifications.
• Participate in the development and communication of the quality division’s best practices, methodologies, and continuous improvement activities.
• Perform system and process audits on site at suppliers (or virtually as necessary) according to Shure supplier quality audit standards.
• Collaborate cross‑functionally with internal teams including product development, purchasing, manufacturing, and quality to drive alignment and foster a culture of process compliance and continuous improvement in JDM supplier quality management. Evaluate parts in a hands‑on manner, including participation in pre‑production product development builds and on‑site at suppliers.
• Other duties as assigned

Qualifications

• Bachelor’s degree in Electrical, Mechanical, Industrial, Quality Engineering or similar engineering degrees.
• A minimum of 5 years in quality engineering, preferably with JDM and/or ODM partners.
• Experience with contract manufacturers (JDM/ODM/CEM) collaboration models and managing remote supplier relationships.
• ASQ certification as a Certified Quality Engineer (CQE) and/or Certified Supplier Quality Professional (CSQP) is preferred.
• Ability to remain current with best practice trends, i.e., supplier partnerships, total quality concepts, ISO 9000, etc.
• Experience performing audits and monitoring supplier performance is preferred.
• Demonstrated ability working on complex assignments that include independently managing projects involving additional associates from within and outside supplier quality.
• Strong verbal and written communication skills.
• Experience with product life and reliability testing is desirable.
• Ability to multi‑task and set priorities based on Shure’s business needs with guidance from management.
• Adept at using Windows based applications such as Teams, Word, and Excel. Experience with other collaboration tools such as OneNote, SharePoint 365, etc.
• Ability work on problems of diverse scope using data analysis and various problem‑solving tools.
• Ability to travel domestically and internationally as needed (~15% average)

Applicants for this position must be currently authorized to work in the United States on a full‑time basis. Shure will not sponsor applicants for this position for work visas.

WHO WE ARE

Shure’s mission is to be the most trusted audio brand worldwide – and for over a century, our Core Values have aligned us to be just that. Founded in 1925, we are a leading global manufacturer of audio equipment known for quality, reliability, and durability. We engineer microphones, headphones, wireless audio systems, conferencing systems, and more. And quality doesn’t stop at our products. Our talented teams strive for perfection and innovate every chance they get. We offer an Associate‑first culture, flexible work arrangements, and opportunity for all.

Shure is headquartered in United States. We have more than 35 regional sales offices, engineering hubs, distribution centers and manufacturing facilities throughout the Americas, EMEA, and Asia.

Join Shure and Amplify Your Impact. Explore our unique culture and learn the key pillars that define our legacy of excellence.

THE MIX MATTERSDon’t check off every box in the job requirements? No problem! We recognize that every professional journey is unique and are committed to providing an equitable candidate experience for all prospective Shure Associates. PAY TRANSPARENCYShure offers a competitive compensation structure that is reviewed annually to attract, hire, and retain the industry’s top talent. Base salaries vary based on qualifications, geography, experience, and expertise in each respective discipline.The range displayed on each job posting reflects the minimum and maximum base salary for the opportunity. The base salary for this position ranges from $99,000 to $158,000. All positions also include an award‑winning benefits package.

WE GOT YOU - Our BenefitsAt Shure, we prioritize the well‑being of our Associates. We offer competitive rewards packages to full‑time and part‑time Associates working 24 or more hours a week that address physical, mental, financial, and overall well‑being. Our benefits include comprehensive healthcare, mental health and retirement savings plans, generous paid time off programs, employee discounts, professional development opportunities, work‑life balance initiatives, employee recognition programs, and volunteering/community involvement opportunities. To learn more, check out our Benefits At A Glance 2025.

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