Senior Engineer, Site Reliability, IP

Optimum Communications Inc.; Plano (TX); On-site; USD 84,000 - 137,000; Full time

Job summary

Optimum Communications Inc. in Plano, Texas, seeks an experienced Level 3 IP Engineer to design, implement, and support scalable IP transport networks across enterprise and carrier-grade environments.

You will resolve complex routing issues, lead optimization efforts, and drive automation and documentation practices for reliable operations. You will own Layer 3 topology design, performance monitoring, and cross-team collaboration with architecture, operations, and NOC teams to ensure end-to-end

Qualifications

• Bachelor's degree in Telecommunications, Computer Engineering, or a related discipline.
• 6+ years of IP networking and infrastructure support experience, with at least 4 years in reliability-focused roles.
• Expert knowledge of routing protocols (BGP, OSPF, IS-IS) and transport protocols (TCP, UDP, ICMP).

Responsibilities

• Design and validate Layer 3 network topologies, addressing schemes, and route policies.
• Lead troubleshooting of routing issues involving BGP, OSPF, MPLS, and multicast.
• Monitor network health using telemetry, SNMP, and flow-based tools; respond to anomalies.
• Automate recurring network tasks (provisioning, config backups, audits) using Python, Ansible, or other tools.
• Collaborate with IP architects and security teams to align on policies, segmentation, and access control.
• Participate in capacity planning, traffic analysis, and latency optimization efforts.
• Maintain technical documentation, network diagrams, and SOPs for internal use.
• Mentor junior engineers and contribute to internal knowledge sharing.

Skills

Routing protocols expertise

Automation scripting

Observability tooling

Network design principles

Hybrid on-prem/cloud

CI/CD / GitOps

AI mindset

Education

Bachelor's degree in Telecommunications, Computer Engineering, or related discipline

Tools

Ansible

Terraform

Python scripting

Grafana

Prometheus

ELK

SNMP

GitOps

CNI / service mesh

Job description

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is no longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.

If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!

Job Summary

As a Level 3 IP Engineer, you will play a vital role in the design, implementation, and support of scalable IP transport networks. This position requires a deep understanding of routing protocols, network performance, and service availability across enterprise and carrier-grade environments. You will be responsible for resolving complex issues, leading optimization efforts, and driving automation and documentation practices to ensure reliable and secure operations. This role is ideal for experienced engineers ready to take ownership of critical infrastructure and collaborate with architecture, operations, and NOC teams to ensure end-to-end network performance and reliability.

Responsibilities

• Design and validate Layer 3 network topologies, addressing schemes, and route policies.
• Lead troubleshooting of routing issues involving BGP, OSPF, MPLS, and multicast.
• Monitor network health using telemetry, SNMP, and flow-based tools; respond to anomalies.
• Implement change requests, maintenance windows, and upgrades with minimal service impact.
• Automate recurring network tasks (e.g., provisioning, config backups, audits) using Python, Ansible, or other tools.
• Collaborate with IP architects and security teams to align on policies, segmentation, and access control.
• Participate in capacity planning, traffic analysis, and latency optimization efforts.
• Maintain technical documentation, network diagrams, and SOPs for internal use.
• Mentor junior engineers and contribute to internal knowledge sharing.
• Coordinate with cross-functional teams to support network integration for new services or infrastructure rollouts.

Qualifications

Education and Experience

• Bachelor's degree in Telecommunications, Computer Engineering, or related discipline.
• 6+ years of experience in IP networking and infrastructure support, with at least 4 years in reliability-focused roles.

Technical Expertise

• Expert-level knowledge of routing protocols (BGP, OSPF, IS-IS) and transport protocols (TCP, UDP, ICMP).
• Proficient in infrastructure automation tools (Ansible, Terraform, Python scripting).
• Experience managing observability platforms (Grafana, Prometheus, ELK, SNMP traps).
• Strong familiarity with network design principles, IP addressing schemes, NAT, ACLs, and traffic engineering.
• Experience with hybrid infrastructure (on-prem + cloud), microservice architectures, and SDN.
• Certifications such as Cisco CCNP/CCIE, Juniper JNCIP/JNCIE, or equivalent.
• Strong documentation and cross-team leadership skills; able to translate technical needs to non-technical stakeholders.
• Familiarity with CI/CD workflows, GitOps, or containerized networking (CNI, service mesh).
• Familiarity with AI Tools and AI First mindset

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stop.

Together, we'll shape the future of connectivity.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in Texas is $83,580.00 - 137,241.00 / year. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.