Systems Engineer I - B2C

Optimum Communications Inc.; Bethpage (NY); Presencial; USD 77.000 - 127.000; Jornada completa

Descripción de la vacante

Optimum Communications Inc. is seeking a Systems Engineer I to join our broadband engineering team in the United States.

You will support integration, configuration, testing, and troubleshooting of broadband CPE, including gateways, cable modems, and fiber ONUs, while helping maintain lab and production infrastructure. You will build skills in system administration, networking, automation, and cross‑functional collaboration.

Formación

• Bachelor's degree in CS/IT/EE or related field, or equivalent experience.
• 1–2 years of systems engineering experience.
• Working knowledge of Linux; Windows is a plus.
• Working knowledge of networking principles (TCP/IP, DNS, VPNs, firewalls).
• Strong analytical and problem‑solving skills.
• Clear communication and cross‑functional collaboration abilities.

Responsabilidades

• Support deployment, configuration, and maintenance of lab and production systems (servers, networking, cloud).
• Assist with integration and validation of broadband CPE (gateways, modems, ONUs, Wi‑Fi) into production architecture.
• Monitor system and CPE health; investigate issues; escalate complex faults.
• Troubleshoot hardware, software, Wi‑Fi, and network issues with the team; document findings.
• Use Python, PowerShell, or Bash to support testing, monitoring, and lab tasks.
• Collaborate with development, operations, and security on releases, incidents, and hardening.
• Create and maintain topologies, MOPs, change logs, and troubleshooting guides.

Conocimientos

Analytical thinking

Problem solving

Cross-functional collaboration

Clear communication

Educación

Bachelor's in Computer Science, Information Technology, Electrical Engineering, or related field

Master's is a plus

Herramientas

Linux

Python

Bash

Networking (TCP/IP, DNS, VPNs)

RDK-B gateways

DOCSIS cable modems

Wi‑Fi (802.11 a/b/g/n/ac/ax)

Descripción del empleo

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is no longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.

If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!

Job Summary

We are looking for a Systems Engineer I to join our broadband engineering team. In this role, you will support the integration, configuration, testing, and troubleshooting of broadband CPE-including gateways, cable modems, fiber ONUs, and Wi‑Fi-while helping maintain lab and production-support infrastructure. Working alongside experienced engineers, you will build skills in system administration, networking, automation, and troubleshooting. You will work with cross‑functional teams to support deployments, run tests, investigate issues, and help keep broadband services reliable.

Responsibilities

Scope of Work:

• Support deployment, configuration, and maintenance of lab and production-support systems (servers, networking, cloud) under guidance of senior engineers.
• Assist with integration and validation of broadband CPE (gateways, cable modems, fiber ONUs, Wi‑Fi) into the production architecture.
• Help monitor system and CPE health; investigate issues; elevate complex faults.
• Troubleshoot hardware, software, Wi‑Fi, and network issues with the team; document findings.
• Use Python, PowerShell, or Bash to support testing, monitoring, and repeatable lab tasks, with review.
• Collaborate with development, operations, and security on releases, incidents, and hardening.
• Create and maintain topologies, MOPs, change logs, and troubleshooting guides.

Collaboration and Documentation:

• Maintain up-to-date documentation of network topologies, including traffic flow and interconnectivity.
• Create detailed troubleshooting guides for device and network failures.
• Create change management & deployment logs to track system updates and upgrades to ensure stability.
• Write clear and concise workflow documents, emails, presentations, and thought leadership materials.

Qualifications

• Education: Bachelor's in Computer Science, Information Technology, Electrical Engineering, or a related field (or equivalent experience). Master's is a plus
• Experience: 1-2 years in systems engineering
• Working knowledge of Linux; Windows is a plus
• Working knowledge of networking principles (TCP/IP, DNS, VPNs, firewalls)
• Strong analytical and problem‑solving skills
• Clear communication and the ability to work with cross‑functional teams

Required Technical Skills:

• Wi‑Fi technologies: Familiarity with 802.11 a/b/g/n/ac/ax; ability to troubleshoot signal, interference, and capacity with guidance
• Broadband gateway platforms: Familiarity with RDK‑B gateways, DOCSIS cable modems, and/or fiber ONUs, including provisioning, troubleshooting, and firmware validation in lab or production-support environments
• Linux / Unix: Working knowledge of Linux (Ubuntu, CentOS, RHEL): CLI, services, logs, users, and system resources
• Scripting: Python or Bash (coursework, lab, or internship). Ability to follow MOPs for change management
• Networking: TCP/IP, DNS, DHCP, HTTP, SNMP, IP addressing, subnetting, VLANs, WAN/LAN. Ability to configure and troubleshoot using standard tools

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co‑workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stop.

The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA‑compliant background screening, human resource administration and compliance with federal, state and local law.

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

Pay is competitive and based on a number of job‑related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $77,112.00 - $126,684.00 / year. The rate/range provided herein is the anticipated pay at the time of hire and does not reflect future job opportunity.
We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.