Senior Engineer End User Services IT

LKQ Corp.; Nashville, Northern (TN, KY); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

Paid Time Off

401k with Company Match

Life Insurance

Long-Term Disability

Short-Term Disability

Tuition Reimbursement

Employee Discounts

PNC Daily Pay Option

Job summary

LKQ Corp. is seeking an experienced IT Infrastructure Specialist to design, develop, maintain, and support a broad range of end‑user systems and infrastructure.

You will play a key role in evaluating technology products, designing user-focused architectures, and guiding secure, scalable configurations and deployments. The role emphasizes collaboration with business units to estimate costs and technical requirements, ensure seamless integration with existing systems, and maintain comprehensive

Qualifications

• Bachelor's Degree or equivalent work experience.
• 5+ years of related experience.
• Experience developing inventive solutions for supporting MS Windows operating system, building system images and Microsoft SCCM, Apple OS.
• Experience with MS Office Support, deploying workstations and laptop refresh, full disk encryption for laptops and desktops, mobile device management, Active Directory user and group policy management.
• Experience with Windows automation, VB, and Power Shell Scripting.

Responsibilities

• Analyze business problems and lead the evaluation, development, and recommendation of specific technology products and platforms to provide cost‑effective solutions that meet business and technology requirements.
• Research and design best‑fit end‑user infrastructure and/or security architectures.
• Guide configuration, debugging, and infrastructure support and ensure all quality and change control standards are met.
• Lead root cause investigations and provide recommendations and solutions for preventative measures.
• Proactively address gaps with existing support processes, documentation, etc. and prioritize accordingly.
• Configure, install, maintain, and upgrade computer systems hardware and software.
• Administer and maintain security of operating systems.
• Provide operational support for the organization’s end‑user information systems and peripheral equipment such as VDIs, PCs, mobile devices, printers, computer software, audio video, and system management tools.
• Advise the business on the technical aspects of information systems and products.
• Collaborate with the business to estimate the costs and technical requirements of modifying, configuring, and installing information systems products to meet business needs and the systems and security environment.
• Ensure smooth integration with existing business systems.
• Prepare flow charts, models, and procedures and conduct feasibility studies to design possible system solutions.
• Write system and programming specifications so that when the system is implemented it will meet business needs.
• Prepare and maintain technical documentation to guide system users and assist with the ongoing operation, maintenance, and development of the system.
• Assume other duties as assigned.

Skills

Windows OS

PowerShell scripting

VB

Active Directory

Mobile device management

System imaging

Education

Bachelor's Degree or equivalent work experience

MCITP

MCSE

MCSA

ITIL

Tools

Microsoft SCCM

Apple OS

MS Office

Job description

Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be.

Ready to take on the design, development, maintenance, support, and roadmap of technical infrastructure that includes hardware, VDIs, PCs, mobile devices, printers, computer software, audio/video, and system management tools. Be a key contributor in ensuring technology solutions meet our business needs.

Essential Job Duties

• Analyze business problems and lead the evaluation, development, and recommendation of specific technology products and platforms to provide cost‑effective solutions that meet business and technology requirements.
• Research and design best‑fit end‑user infrastructure and/or security architectures.
• Guide configuration, debugging, and infrastructure support and ensure all quality and change control standards are met.
• Lead root cause investigations and provide recommendations and solutions for preventative measures.
• Proactively address gaps with existing support processes, documentation, etc. and prioritize accordingly.
• Configure, install, maintain, and upgrade computer systems hardware and software.
• Administer and maintain security of operating systems.
• Provide operational support for the organization’s end‑user information systems and peripheral equipment such as VDIs, PCs, mobile devices, printers, computer software, audio video, and system management tools.
• Advise the business on the technical aspects of information systems and products.
• Collaborate with the business to estimate the costs and technical requirements of modifying, configuring, and installing information systems products to meet business needs and the systems and security environment.
• Ensure smooth integration with existing business systems.
• Prepare flow charts, models, and procedures and conduct feasibility studies to design possible system solutions.
• Write system and programming specifications so that when the system is implemented it will meet business needs.
• Prepare and maintain technical documentation to guide system users and assist with the ongoing operation, maintenance, and development of the system.
• Assume other duties as assigned.

Supervisory Responsibilities

• Lead the work of others who perform essentially the same work.
• May set priorities, schedule and review work, but have no responsibility to hire, terminate, review performance and/or make pay decisions.

Minimum Requirements

• Bachelor's Degree or equivalent work experience.
• 5+ years of related experience.
• Experience developing inventive solutions for supporting MS Windows operating system, building system images and Microsoft SCCM, Apple OS.
• Experience with MS Office Support, deploying workstations and laptop refresh, full disk encryption for laptops and desktops, mobile device management, Active Directory user and group policy management.
• Experience with Windows automation, VB, and Power Shell Scripting.

Preferred Requirements

• Microsoft System Center, MCITP, MCSE, or MCSA certification.
• ITIL certification.
• 5+ years of experience in an Enterprise Active Directory environment.

Knowledge/Skills/Abilities

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
• Demonstrate use of computer operations (programming, relational databases, and operating systems) and software packages.
• Regularly uses moderately complex oral and written skills.
• May train others in functional areas, interact with others and make presentations to department or middle management.
• Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
• Decisions generally affect own job or assigned functional area.
• Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
• Handle multiple tasks or projects simultaneously with moderate complexity.

Essential Physical Demands/Work Environment

• Work is primarily sedentary: must be able to sit for extended periods and use a computer, keyboard, and mouse, frequently.
• Travel may be required periodically, including overnight stays (contingent on position requirements).
• Must be able to lift up to 25 pounds.

Benefits

• Health/Dental/Vision Insurance
• Paid Time Off
• Paid Parental Leave
• Fertility Coverage
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts
• PNC Daily Pay Option

Leading With Innovation: As a Fortune 500 leader (#318), LKQ is at the industry’s forefront, operating across 25 countries with over 1,600 locations. Join us to shape the future of vehicle repair and customization, where your impact resonates globally.

Accelerate Your Career at LKQ: Join LKQ, a global force of over 51,000 strong across 1,700 locations. Here, you are a part of a community that drives our success and your career forward. Embrace the opportunity to grow, innovate, and lead the industry with us.

Equal Opportunity Employer: Minorities/Women/Protected Veterans/Disabled. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us.