Senior Engineer Consultant-Full Stack

Verizon; Irving (TX); Hybrid; USD 101,000 - 194,000; Full time

Benefits offered by this job

Hybrid work model

401(k) match

Vacation time (up to 15 days)

Job summary

Verizon is seeking a candidate to design and enhance the Contact Center Application, partnering with business teams to create agent-centric processes used by Customer Service Representatives. The role involves full-stack skills across ReactJS, Java, and cloud services in a large, high-availability environment.

The position is hybrid, with a defined work location including remote work and at least three days in the office weekly, aligned with manager directives.

Qualifications

• Bachelor’s degree or four or more years of work experience.
• Four or more years of relevant experience required, demonstrated through work experience and/or military experience.

Responsibilities

• Design and add value to code development and enhancements for Contact Center Application.
• Partner with business to create agentic processes used by all Customer Service Representatives.

Skills

ReactJS

ExtJS

Javascript

Typescript

Micro services

Java

Spring MVC

SQL

Oracle

OOP languages

AWS Cloud services

DevSecOps

Git

CI/CD pipelines

Education

Bachelor's degree

Bachelor's or Master's in CS/IT or related field

Tools

Git

CI/CD pipelines

AWS

Job description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

This position will partner with stakeholders to design and add value to code development and enhancements for Contact Center Application. This role partners directly with the business to create agentic processes used by all Customer Service Representatives.

You'll Need To Have

• Bachelor’s degree or four or more years of work experience.
• Four or more years of relevant experience required, demonstrated through work experience and/or military experience.

Even better if you have one or more of the following:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related technical field.
• Strong experience to design, develop, testing and operational support in ReactJS, ExtJS, Javascript, Typescript, Micro services, Java, Spring MVC, SQL, Oracle and/or other OOP languages.
• Extensive experience in Web UI framework and Web UI development which includes Usability, Page transition, page navigation, image caching, lazy page loading.
• Experience in Front End payload, able to make decisions on front-end validations, server side validations.
• Experience using UI debugging and profiling tools.
• Experience in performance tuning the web application.
• Experience working with high-available mission critical large scale web applications.
• Experience building systems for Cloud native with DevSecOps mindset.
• Experience in project leading the programs/projects with US and offshore development teams.
• Strong analytical skills and being able to abstract information from existing code.
• Experience in development of multi-threaded applications in interfacing with other systems.
• Knowledge / Experience in AWS Cloud services.
• Excellent object-oriented design & programming skills, including strong working knowledge and experience in design patterns, refactoring.
• Strong understanding of standard software development lifecycle methodologies.
• Software development ability, experience, speed, and quality.
• Ability to work in an Agile development environment.
• Interface with different departments within the organization.
• Excellent interpersonal communication and teaming skills.
• Experience with Git version control systems and CI/CD pipeline.
• Experience in development of call center digital platforms.
• Telecommunications experience.
• AWS certification.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits And Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $101,000.00 - $194,000.00.