Senior Engine Technical Advisor – Repairs & Solutions Lead

Warren Cat; Midland (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Job summary

A leading heavy equipment company is seeking a Senior Technical Advisor in Midland, TX, responsible for providing technical assistance and support to internal and external customers. The role involves assisting technicians, coordinating with engineering teams to resolve issues, and maintaining product knowledge. Candidates should have an Associate's degree or equivalent experience along with effective communication skills. Benefits include health and dental coverage, among others, and a friendly work environment.

Qualifications

• Associate's degree or equivalent from a technical school or two-year related work experience.
• Ability to read, interpret documents and write routine reports.
• Basic computer experience and competence in Microsoft Office.

Responsibilities

• Assist technicians through the repair process for quality repairs.
• Coordinate with Caterpillar engineers to resolve product issues.
• Answer technical requests to resolve product problems.

Skills

Technical assistance

Problem-solving

Communication

Microsoft Office proficiency

Education

Associate's degree or equivalent training

Job description

A leading heavy equipment company is seeking a Senior Technical Advisor in Midland, TX, responsible for providing technical assistance and support to internal and external customers. The role involves assisting technicians, coordinating with engineering teams to resolve issues, and maintaining product knowledge. Candidates should have an Associate's degree or equivalent experience along with effective communication skills. Benefits include health and dental coverage, among others, and a friendly work environment.