Senior Engagement Manager, WWPS, FedCiv

Amazon; Arlington (VA); On-site; USD 90,000 - 150,000; Full time

Job summary

A forward-thinking company is seeking an Engagement Manager to lead cloud solution projects. In this role, you will combine your technical expertise with project leadership skills to drive successful AWS implementations. You will bridge business needs with technical solutions, ensuring alignment with customer outcomes. Your responsibilities will include managing complex technical projects, establishing best practices, and effectively communicating with diverse stakeholders. This is an exciting opportunity to shape technical strategies and exceed customer expectations while working in a collaborative environment that values diversity and inclusion.

Qualifications

• 5+ years of experience in cloud computing and technical program management.
• Proven ability to bridge business requirements with technical solutions.

Responsibilities

• Lead and manage complex cloud migration and implementation projects.
• Guide technical decisions and strategic planning using AWS best practices.

Skills

Cloud Computing

Project Management

Technical Leadership

AWS Services Knowledge

Problem Solving

Education

Bachelor's Degree in Computer Science

Equivalent Experience

Tools

AWS Well-Architected Framework

Cloud Adoption Framework

Technical Documentation Standards

Job description

Job ID: 2941384 | Amazon Web Services, Inc.

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.

Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectations.

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.

Key job responsibilities

As an experienced technology program/project manager, you will be responsible for:

1. Leading and managing complex cloud migration and implementation projects
2. Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
3. Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
4. Distilling customer needs into clear technical requirements and mapping them to business outcomes
5. Decomposing complex technical problems into actionable, deliverable solutions
6. Contributing to technical documentation and defining documentation standards

BASIC QUALIFICATIONS

- 5+ years experience in cloud computing
- Experience in project management of technical programs
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- Current, active US Government Security Clearance of TS/SCI with Polygraph

PREFERRED QUALIFICATIONS

- AWS experience preferred
- Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate
- Strong understanding of AWS services, architectures, and best practices
- Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
- Proven ability to establish technical credibility with engineering teams and senior technical decision-makers

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information.

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