Senior Engagement Manager

Jobtailor; Arizona; On-site; USD 150,000 - 210,000; Full time

Job summary

Jobtailor is seeking an experienced leader to own and drive an AI, data, automation and analytics portfolio for BGS, delivering measurable business value and transparent KPIs.

You will translate business needs into product strategy, lead cross-functional teams, manage programs, and communicate updates to executives, while guiding continuous improvement and value realization across functions.

Qualifications

• 10+ years experience preparing and presenting to executives, senior leadership, and external customers.
• 5+ years experience developing, analyzing, and deploying Artificial Intelligence in a senior leadership role across geographical locations.
• 5+ years experience in a customer facing role engaging with internal and/or external customers.
• 5+ years experience with end-to-end project/program management: conception and initiation, planning, execution, performance/monitoring, and project close.
• Ability to travel 10–20%.

Responsibilities

• Own and maintain an AI, Data, Automation and Analytics portfolio for BGS that provides transparent KPIs and business value visibility.
• Lead intake, qualification, and prioritization of analytics, AI, and automation initiatives, ensuring executive sponsorship and clear business cases.
• Translate business needs into product strategies, backlogs, and delivery priorities.
• Manage complex, cross-functional program plans, schedules, risks, dependencies, and budgets to meet commitments.
• Facilitate discovery workshops to define problems, quantify value, and scope solutions.
• Prepare and present stakeholder updates, portfolio reviews, and executive communications.
• Drive adoption and reuse of analytics and AI solutions; measure usage and value realization.
• Communicate portfolio health and success stories to BGS and IT leadership.
• Collaborate with BGS functional areas to develop data/analytics/AI roadmaps.
• Lead process mapping and continuous improvement initiatives to identify inefficiencies and design automated workflows.
• Partner with IT architects and AI/data teams on solution design and system integration.
• Track process metrics pre- and post-improvement and ensure UX considerations in changes.

Skills

Artificial Intelligence

Data Analytics

Program Management

Process Mapping

Lean Methodology

Six Sigma

Design Thinking

KPI Development

Budget Management

Solution Design

Job description

Responsibilities

• Own and maintain an AI, Data, Automation and Analytics portfolio for BGS that provides transparent Key Performance Indicators (KPIs) and business value visibility
• Lead intake, qualification, and prioritization of analytics, AI, and automation initiatives, ensuring executive sponsorship and clear business cases
• Translate business needs into product strategies, backlogs, and delivery priorities
• Manage complex, cross-functional program plans, schedules, risks, dependencies, and budgets to meet commitments
• Facilitate discovery workshops to define problems, quantify value, and scope solutions
• Prepare and present stakeholder updates, portfolio reviews, and executive communications
• Drive adoption and reuse of analytics and AI solutions; measure usage and value realization
• Communicate portfolio health and success stories to BGS and Information Digital Technology & Security (IDT&S) leadership
• Collaborate with BGS functional areas (Supply Chain, MRO Operations, Quality, eCommerce, Pricing, Finance, Mods, Sales & Marketing, etc.) to develop functional data/analytics/AI/automation roadmaps
• Lead process mapping and continuous improvement initiatives (e.g., value stream mapping, Lean, Six Sigma, Design Thinking) to identify inefficiencies and design automated workflows
• Partner with IT architects and AI/data teams on solution design, system integration, and process-to-system visualizations
• Track process metrics pre- and post-improvement (throughput, user satisfaction, manual interventions, automation impact) and ensure UX considerations in process changes

Requirements

• 10+ years experience preparing and presenting to executives, senior leadership, and external customers
• 5+ years experience developing, analyzing, and deploying Artificial Intelligence in a senior leadership role across geographical locations
• 5+ years experience in a customer facing role engaging with internal and/or external customers
• 5+ years experience with end-to-end project/program management: conception and initiation, planning, execution, performance/monitoring, and project close
• Ability to travel 10–20%

Core Competencies

Demonstrates expertise in managing AI, Data, Automation, and Analytics portfolios, with a strong focus on translating business needs into actionable strategies and delivering measurable value. Proven ability to lead cross-functional teams, facilitate stakeholder engagement, and drive continuous improvement initiatives.

Hard Skills

• Artificial Intelligence
• Data Analytics
• Program Management
• Process Mapping
• Lean Methodology
• Six Sigma
• Design Thinking
• KPI Development
• Budget Management
• Solution Design

Soft Skills

• Executive Presentation
• Customer Engagement
• Facilitation
• Collaboration
• Communication