Senior Employee Relations Specialist

FourLeaf Federal Credit Union; New York (NY); Sur place; USD 75 000 - 90 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision benefits

401(k) match

Wellness programs

Annual performance-based bonus

Flexible work options

Volunteer opportunities

Résumé du poste

FourLeaf Federal Credit Union in New York seeks a Senior Employee Relations Specialist to lead complex employee relations initiatives, ensure ADA and leave processes are compliant, and uphold policy consistency across states. This role provides expert guidance on progressive discipline and supports leaders with investigations and documentation.

You will collaborate with Legal, Benefits, and HR teams, promoting an inclusive workplace while handling high-impact matters with autonomy and precision.

Qualifications

• Bachelor’s degree required or equivalent in HR, business, or related field.
• 5+ years in employee relations or HR with progressive experience.
• Strong knowledge of labor laws and conflict resolution techniques.
• PHR or SHRM-CP certifications preferred.

Responsabilités

• Lead progressive disciplinary process and advise managers on performance concerns and conflict resolution.
• Investigate employee complaints and workplace issues; deliver actionable recommendations.
• Document employee relations matters and employment decisions to mitigate risk and support compliance.
• Analyze trends from investigations, hotline reports, and turnover to improve leadership effectiveness.
• Collaborate with Benefits for ADA accommodations and leave processes; coordinate return-to-work.
• Ensure compliance with federal, state, and local employment laws and update policies accordingly.

Connaissances

Employee relations

Labor laws

Conflict resolution

Policy interpretation

Data analysis

Formation

Bachelor’s Degree

Outils

Microsoft Office

UKG Pro

Data analysis tools

Description du poste

It Starts With Our Employees

FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work.

What You’ll Do

The Senior Employee Relations Specialist supports employee relations initiatives, promotes compliance with labor laws, and fosters a positive and inclusive workplace culture. This role manages complex employee relations issues, collaborates on ADA and leave management processes, and ensures consistent application of company policies across multiple states. This position provides expert guidance to leaders regarding progressive discipline matters and exercises independent discretion, within established guidelines. The role requires flexibility and proactive collaboration across all HR functions, and hands‑on support wherever needed to ensure seamless team operations and exceptional service delivery. This role operates with a high degree of autonomy and subject matter expertise, while maintaining regular alignment with the department leaders, escalating high‑impact matters appropriately.

Core Contributions

• Lead the progressive disciplinary process and provide expert consultation to managers on performance concerns and conflict resolution. Conduct thorough investigations into employee complaints and workplace issues and deliver actionable recommendations, performing terminations when necessary. Coach and advise employees and leaders on sensitive HR matters, fostering a respectful work environment. Facilitate individual and/or group discussions to foster effective communication and healthy workplace relationships among employees and management. Ensure accurate and comprehensive documentation of employee relations matters, investigations, corrective actions, and employment decisions to mitigate organizational risk and support legal compliance.
• Analyze employee relations data, investigation outcomes, hotline reports, turnover trends, complaints, and corrective actions to identify organizational risks, recurring themes, and opportunities for proactive intervention. Develop recommendations to address systemic workplace concerns and improve leadership effectiveness, employee engagement, retention, and compliance.
• In collaboration with the Benefits team, lead the interactive process for ADA accommodations; engage in an interactive process with employees to determine appropriate accommodations, ensuring proper documentation, and coordinating return‑to‑work processes. Identify suitable accommodations that enable the employee to perform their job duties. Coordinate with Benefits and Payroll teams to ensure seamless leave.
• Responsible for executing job duties in compliance with federal, state, and local employment laws including ADA, FMLA, ADEA, Title VII, USERRA, and FLSA. Partner with legal counsel on complex cases and terminations and maintain up‑to‑date knowledge of regulatory changes. While empowered to lead initiatives and make informed decisions, this role is expected to elevate critical issues and seek managerial input on high‑impact matters.
• Develop, update, and communicate HR policies and employee handbooks that reflect current legislation and best practices. Navigate and apply multi‑state employment regulations, ensuring consistent and compliant practices across all locations. Collaborate with Learning & Development and Organizational Development teams to deliver training on employment law, people management, and inclusive practices. Collaborates closely with manager to validate strategic decisions, ensure alignment with organizational goals, and maintain compliance with internal policies.
• Partner with HR leadership and business leaders on organizational changes, restructurings, and other sensitive employee matters, ensuring compliance, consistency, and effective communication. Participate in projects that enhance employee engagement and satisfaction.
• Work closely with the First Line of Defense, Risk Management, Internal Audit & Legal teams as necessary and appropriate to fulfill job duties. Regularly review and audit company practices to ensure ongoing compliance with multi‑state regulations and make necessary adjustments to policies and procedures.

Assets You Will Bring

• Bachelor’s Degree required. Field of Study: Human Resources, Business Administration, Psychology, or a related field.
• 5+ years in employee relations, Human Resources, and related field.
• Strong knowledge of labor laws, conflict resolution techniques, and organizational behavior.
• Certifications: PHR or SHRM‑CP preferred.
• Computer Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Outlook, Teams) is crucial for creating reports, presentations, and analyzing data. Familiarity with HCMS (UKG Pro preferred) and data analysis tools.

The estimated salary for this role is $74,721.00 - $89,666.00 annually. (FourLeaf Federal Credit Union offers a comprehensive benefits package, including medical, dental, and vision coverage; life and disability insurance; voluntary benefit programs; a 401(k) plan with employer match; reimbursement and wellness programs; and an annual performance‑based bonus.) In addition to the salary or hourly rate listed above there may be other compensation & benefits available.

…and more!

What Sets Us Apart?

In addition to our comprehensive benefits, we invest in employee connection and well‑being through:

• Competitive 401(k)
• Tuition and fitness reimbursement programs
• Flexible work options
• Volunteer opportunities
• Executive “Water Cooler Chats”
• Clubs, sports, and social events
• Food truck days

Who is FourLeaf?

FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well‑being of our members for over 80 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child’s first savings account, FourLeaf is here to help you reach your financial goals.

We are proud to be an award‑winning place to work! Some of our recent recognitions include Certified Great Place to Work 2024‑2025, America’s Greatest Midsize Workplaces 2025, and Fortune’s Best Workplaces in Financial Services & Insurance 2024.

As a credit union, our vision is to enrich the lives of our members, employees, and communities. Since 2002, we have been an integral community partner through our charitable giving and community development programs in New York and beyond.