Senior Employee Relations & Investigations Advisor

St. Jude Children's Research Hospital, Inc.; Memphis (TN); On-site; USD 71,000 - 127,000; Full time

Job summary

St. Jude Children's Research Hospital in Memphis, TN, seeks a Senior Employee Relations Advisor to provide expert guidance on employee relations and labor matters.

You will partner with managers and staff to navigate investigations with confidentiality and deliver fair, consistent solutions. Responsibilities include conducting complex investigations, exit interviews and trend analysis, labor contract work, and supporting performance improvement and EAP programs.

Qualifications

• Bachelor's degree in HR or related field.
• 4+ years in employee relations or similar role.
• Experience with audits, surveys, and complex reporting; Work Day experience preferred.
• Proficient in Microsoft Office; Google Sheets/Slides preferred.

Responsibilities

• Complex Investigations: conduct highly sensitive investigations with stakeholders to ensure equitable resolutions.
• Exit Interviews & Trend Analysis: conduct exit interviews and provide data-driven management reports highlighting trends.
• Labor Contract Negotiation & Grievances: interpret, administer, and negotiate labor contracts; assist in union negotiations.
• Performance Improvement Plans (PIP): assist in developing and monitoring PIPs and ensure compliance with standards.
• Employee Assistance Program (EAP): promote EAP usage and support reintegration initiatives.
• Policy and Training: interpret policies, update employee handbook and union contracts; deliver training on relations topics.

Skills

Emotional Intelligence

Analytical Skills

Professional Demeanor

Labor Relations Expertise

Independent Work Style

Conflict Resolution

Communication & Influence

Team Player

Education

Bachelor's Degree

SHRM-CP or PHR

Employee Relations Investigations Certification

Tools

Microsoft Office

Google Sheets

Google Slides

Job description

St. Jude Children's Research Hospital in Memphis, TN, seeks a Senior Employee Relations Advisor to provide expert guidance on employee relations and labor matters.

You will partner with managers and staff to navigate investigations with confidentiality and deliver fair, consistent solutions. Responsibilities include conducting complex investigations, exit interviews and trend analysis, labor contract work, and supporting performance improvement and EAP programs.