Senior Employee and Labor Relations Specialist

Tufts Corporate; Boston (MA); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an HR professional to enhance employee relations and labor management. This role involves navigating complex issues, conducting investigations, and supporting policy development. With a focus on diversity and inclusion, the position requires strong interpersonal skills and a deep understanding of employment law. Join a team dedicated to fostering a positive work environment and making a meaningful impact on employee relations. If you are passionate about HR and thrive in a collaborative setting, this opportunity is perfect for you.

Qualifications

• 5+ years of experience in Human Resources, Employee Relations, and Labor Relations.
• Bachelor's degree in Human Resources, Business Management, or related field.

Responsibilities

• Provides advice and direction to leaders on complex employee/labor relations issues.
• Conducts internal investigations and prepares reports.
• Manages union contract administration and grievance investigations.

Skills

Project management skills

Proficiency in Microsoft Office

HRIS and Payroll systems

Knowledge of employment law

Interpersonal skills

Excellent written and verbal communication skills

Ability to maintain confidentiality

Organizational and prioritization skills

Attention to detail

Leadership and direction skills

Education

Bachelor's degree in Human Resources

Master's degree in Human Resources

Tools

Microsoft Office

HRIS

Payroll systems

Job description

Tufts Medical Center is a world-renowned academic medical center that has been providing exceptional care across New England for over two centuries. Our clinicians are dedicated to delivering innovative, patient-centered care every day, from our primary care to our Level I Trauma Center to our leading heart transplant program and over 100 specialties and services. We are also the principal teaching hospital for Tufts University School of Medicine and a leading research institution that conducts game-changing medical and health policy research.

Location: Onsite at Tufts Medical Center Boston, MA

Job Overview

This position is responsible for developing resolutions to Employee Relations/Labor issues by providing advice, research, and guidance to management and employees, utilizing advanced skills and knowledge of employment law and labor law. It applies experience in problem resolution and investigations and effectively leads diversity, equity, and inclusion initiatives.

Job Description

Minimum Qualifications:

1. Bachelor's degree in Human Resources, Business Management, or related field.
2. Five (5) years of experience in Human Resources, Employee Relations, and Labor Relations.

Preferred Qualifications:

1. Master's degree in Human Resources, Labor Relations, Business Administration, or related field.
2. Seven (7) years of experience in Human Resources, Employee Relations, and Labor Relations.
3. Certification in Human Resources.

Duties and Responsibilities

1. Provides advice, consultation, and direction to leaders to resolve complex employee/labor relations issues involving discipline, corrective action, appeals, and grievances.
2. Develops and modifies Employee Relations communication programs, providing advice and support to enhance communication.
3. Conducts internal investigations and prepares reports.
4. Works with leadership, payroll, and HR colleagues on collective bargaining agreement interpretation and administration.
5. Manages union contract administration, including grievance investigations and responses.
6. Prepares for grievance hearings, arbitrations, and administrative hearings, serving as a witness when necessary.
7. Supports Leave Administration issues as needed.
8. Collaborates on policy development.
9. Organizes employee recognition events.
10. Maintains positive relationships with peers and colleagues to foster a productive work environment.

Physical Requirements:

1. Standard office environment with typical equipment.
2. Largely sedentary role; may involve walking, standing, reaching, stairs, and operating office equipment.
3. Frequent communication required.
4. Ability to see and read computer displays and fine print.
5. Occasionally lift and/or move up to 25 pounds.

Skills & Abilities:

1. Project management skills.
2. Proficiency in Microsoft Office, HRIS, and Payroll systems.
3. Strong knowledge of employment law, including federal and state laws.
4. Interpersonal skills for working with all organizational levels.
5. Excellent written and verbal communication skills.
6. Ability to maintain confidentiality.
7. Independent and team work skills.
8. Organizational and prioritization skills.
9. Ability to manage multiple projects and tasks.
10. Attention to detail and proactive planning.
11. Leadership and direction skills for guiding others.
12. Comfort with ambiguity and adaptable planning.

Job Profile Summary

This role involves supporting HR program design, policy development, and employee/labor relations management, including union negotiations, investigations, and compliance. It is a professional individual contributor role that may involve leading lower-level professionals or managing processes, requiring advanced knowledge and independent work capabilities.

Tufts Medicine is committed to diversity and inclusion. We are an equal opportunity employer and provide reasonable accommodations for applicants with disabilities. Contact us at [e-mail] for accommodation requests.