Senior Electrical Product Service & Sustaining Engineer

Plug Power; City of Johnstown (NY); On-site; USD 76,900 - 115,400; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

401(k) with 5% company match

Bonus eligibility

Paid time off including vacation

Tuition Reimbursement potential

Job summary

Plug Power in Johnstown, NY is hiring a Senior Product Service & Sustaining Engineer specializing in Electrical topics. This role is key in designing for operational reliability in Plug Power Electrolyzer systems. The ideal candidate will have a strong engineering background with experience in complex electro-mechanical systems. Responsibilities include developing service deliverables, troubleshooting, and increasing customer satisfaction around system performance metrics.

A bachelor’s degree in engineering and 5-10 years of experience is required, along with proficiency in analyzing engineering data.

Qualifications

• 5-10 years of related work experience required.
• Experience with medium/high voltage systems preferred.
• Ability to read and interpret electrical schematics.

Responsibilities

• Lead development of service engineering deliverables.
• Develop and maintain expert-level technical knowledge.
• Travel to customer locations to perform technical functions.

Skills

Technical product knowledge

Root Cause Analysis (RCA)

Electro-mechanical system development

Communication skills

Project management

Education

Bachelor’s degree in electrical, mechanical, systems or controls engineering

Job description

Plug Power in Johnstown, NY is hiring a Senior Product Service & Sustaining Engineer specializing in Electrical topics. This role is key in designing for operational reliability in Plug Power Electrolyzer systems. The ideal candidate will have a strong engineering background with experience in complex electro-mechanical systems. Responsibilities include developing service deliverables, troubleshooting, and increasing customer satisfaction around system performance metrics.

A bachelor’s degree in engineering and 5-10 years of experience is required, along with proficiency in analyzing engineering data.