Senior EHR Solutions Delivery Lead

Netsmart Technologies, Inc.; Overland Park (KS); On-site; USD 95,000 - 135,000; Full time

Job summary

Netsmart Technologies, Inc. seeks a Senior Solution Delivery Consultant in Managed Services to build lasting client relationships, provide expert guidance post-implementation, and drive value through system optimization and strategic recommendations.

You will translate data into actionable insights and support diverse healthcare IT challenges across client environments. The role emphasizes independent problem solving, strong project management, and the ability to work with EHR systems like

Qualifications

• Bachelor's degree or equivalent relevant work experience.
• At least 2 years of health care information technology implementation experience including troubleshooting data and software applications.
• At least 1 year of process improvement experience.
• At least 1 year of project execution experience.

Responsibilities

• Complete complex system configuration and assist with testing as necessary; ensure proper configuration management and change control processes
• Gather and document business requirements based upon client requirements and known system functionality
• Lead design sessions to uncover interdependencies and design decision impacts using recommended practices
• Responsible for training, coaching, guiding and mentoring Application Analysts and Consultants
• Identify, resolve and report solution status, risks, and issues to client and Netsmart leadership; analyze data to determine configuration readiness
• Develop client relationships and navigate through conflict and complex relationship situations to achieve business objectives
• Identify and execute process improvement opportunities and efficiencies
• Identify and generate documentation for best practices in methodology

Skills

Healthcare IT implementation

Project management

Data analytics

Client relationship management

Problem solving

Education

Bachelor's degree or equivalent

Tools

myAvatar

JavaScript

HTML

CSS

Asp.NET

C#

VB.NET

Crystal Reports

SSRS

SQL

Tableau

SSIS

Job description

Netsmart Technologies, Inc. seeks a Senior Solution Delivery Consultant in Managed Services to build lasting client relationships, provide expert guidance post-implementation, and drive value through system optimization and strategic recommendations.

You will translate data into actionable insights and support diverse healthcare IT challenges across client environments. The role emphasizes independent problem solving, strong project management, and the ability to work with EHR systems like