Senior EHR & Revenue Cycle Expert (Remote)

Rogers Behavioral Health, Inc.; Town of Oconomowoc (WI); Teletrabalho; USD 90 000 - 130 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health, dental, and vision insurance

401(k) retirement plan

Employee share program

Life/disability insurance

Flex spending accounts

Tuition reimbursement

Health and wellness program

Employee assistance program (EAP)

Resumo da oferta

Rogers Behavioral Health is seeking a Senior EHR Analyst to act as a subject matter expert for the organization’s EHR and revenue cycle applications. You will lead advanced support and optimization of Cerner modules, mentor junior analysts, and coordinate with clinical, operational, and technical teams to improve workflows and compliance.

Primarily remote with some on-site work, this role demands strong problem-solving, communication, and leadership skills to drive innovation and quality in

Qualificações

• Bachelor’s degree in Health Informatics, Information Systems, Computer Science, Business or equivalent experience.
• 2-4+ years of experience in EHR systems support and optimization (Cerner strongly preferred), including related connected revenue cycle applications.
• Revenue Cycle Applications Positions: proficiency with revenue cycle applications such as Cerner Patient Accounting, Charge Services, Health Information, Optum, Experian, etc.
• Basic understanding of Cerner Command Language (CCL)
• Proven ability to support complex projects and collaborate across multiple teams and departments.
• Emerging leadership, communication, and change management skills.
• Strong problem-solving, communication, and stakeholder management skills.

Responsabilidades

• Act as advanced design, build, configuration, and optimization consultant of EHR modules (e.g., Cerner or Cerner Patient Accounting) and connected applications, ensuring alignment with best practices and organizational priorities.
• Demonstrates continuous improvement by independently engaging in learning opportunities to maintain current knowledge as well as upcoming changes in functionality and maintenance of applications in assigned solution area.
• Oversee advanced troubleshooting for high-priority and complex application issues, coordinating with vendors, interface teams, and infrastructure as needed.
• Configure system function and workflows to support efficient documentation, care delivery, compliance, billing, and reimbursement.
• Demonstrates effective systems analysis skills by ensuring appropriate technical requirements are determined from business needs and ensures consistent alignment with business needs throughout the development process.
• Follows appropriate change management processes for new solution implementations by clearly articulating technical and workflow impacts to stakeholders and representing leadership expectations for testing strategy, issue management, implementation readiness and post-implementation monitoring.
• Supports departmental KPIs for customer satisfaction and timely issue resolution.
• Provide senior-level support for third-party clinical applications integrated with the EHR, including telehealth, patient engagement, scheduling platforms, patient engagement systems, and specialty department systems.
• Provide senior-level support registration, scheduling, billing, payment, and specialty applications by performing robust testing, QA, and validation processes for all changes, upgrades, and new implementations.
• Partner with interface/API teams to ensure seamless interoperability, data integrity, and compliance with standards such as HL7 and FHIR.
• Lead resolution of multi-system issues impacting workflows, financial flow, or patient safety, helping to coordinate cross-team efforts.
• Analyze clinical and financial workflows across multiple departments to identify optimization opportunities.
• Participate in planning and testing for upgrades, enhancements, and new implementations involving the EHR and its connected applications.
• Ensure cross-platform workflows function as intended, including lab, imaging, pharmacy, charge services, patient accounting, and specialty integrations.
• Develop and maintain user guides, standard operating procedures, and training materials for both EHR and connected systems.
• Provide training and support to end users across departments, tailoring instruction to specific workflows.
• Mentor and coach junior analysts, providing guidance on technical skills, workflow design, and stakeholder engagement.
• Serve as a resource for escalated support requests and strategic decision-making.
• Collaborate with clinical and operational leaders to help support the alignment of technology initiatives with organizational goals.
• Support the governance, compliance, and strategic planning meetings through attendance and collaboration where needed.
• Promote a team atmosphere by treating individuals with respect and honesty and conduct self in a professional manner.

Conhecimentos

Leadership

Communication

Change management

Problem-solving

Stakeholder management

Formação académica

Bachelor’s degree in Health Informatics, Information Systems, Computer Science, Business or equivalent

Ferramentas

Cerner

Cerner Patient Accounting

Charge Services

Health Information

Optum

Experian

CCL (Cerner Command Language)

Descrição da oferta de emprego

Rogers Behavioral Health is seeking a Senior EHR Analyst to act as a subject matter expert for the organization’s EHR and revenue cycle applications. You will lead advanced support and optimization of Cerner modules, mentor junior analysts, and coordinate with clinical, operational, and technical teams to improve workflows and compliance.

Primarily remote with some on-site work, this role demands strong problem-solving, communication, and leadership skills to drive innovation and quality in