Senior Educational Technologist

South College; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

South College is seeking a Senior Educational Technologist for a fully remote role, supporting advanced LMS issues, course development, and instructional technology leadership. The role leads complex projects with subject matter experts, designers, and multimedia specialists to create impactful online courses.

The position requires strong mentoring skills, collaboration, and the ability to work independently in a distributed environment while ensuring accessibility and usability best practices.

Qualifications

• Master's degree in Education, Instructional Design, Business, IT, multimedia or related field.
• 5+ years of experience in instructional technology, LMS support, or course development.
• Advanced experience with LMS platforms and instructional technologies.
• Experience with LTI integrations and third-party tools.
• Experience mentoring staff or providing guidance to peers.
• Excellent communication and collaboration skills.

Responsibilities

• Provide advanced LMS support and escalate complex issues with leadership.
• Lead development or revision of high-impact courses with SMEs and designers.
• Design and build interactive learning content using LMS tools (Rise, Storyline).
• Serve as SME for LMS functionality and supported technologies.
• Co-lead troubleshooting and optimization of LTI integrations.
• Provide advanced training and mentorship to Educational Technologists I & II.
• Identify and implement process improvements across workflows.
• Collaborate with IT, instructional designers and stakeholders.

Skills

Instructional tech

LMS support

Course development

Communication

Collaboration

Mentoring

Remote work

Education

Master's degree in Education or related field

Tools

Articulate Rise

Storyline

LTI integrations

Office 365

Job description

Senior Educational Technologist

Fully Remote Works From Home Instructional Design and Technology

Job Type

Full-time

Description

Senior Educational Technologist

South College - We are one of the nation’s fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture.

Over 20,000 Students

10 Campuses

Competency Based Education

Online

Essential Duties and Responsibilities

• Advanced Technical Support & Escalation
  • Serve as one of the primary escalation points for complex LMS, integration, and instructional technology issues in collaboration with Instructional Design and Technology leadership
  • Troubleshoot system-level and cross-platform issues involving LMS tools, integrations, and course functionality
  • Identify root causes of recurring issues and implement sustainable solutions
• Course Design & Development Leadership
  • Lead the development or revision of complex or high-impact courses in collaboration with subject matter experts, instructional designers and multimedia specialists
  • Design and build advanced, interactive learning content using LMS tools and authoring platforms (e.g., Articulate Rise, Storyline)
  • Ensure adherence to best practices in instructional design, accessibility, and usability
• LMS & Systems Expertise
  • Serve as a subject matter expert for LMS functionality and supported instructional technologies
  • Perform advanced LMS troubleshooting, tool configuration, and course optimization
  • Support testing and validation of new features, updates, and integrations in partnership with Instructional Design & Technology leadership
• LTI Integrations & Technical Oversight
  • Co-lead troubleshooting and optimization of complex LTI integrations and external tools
  • Collaborate with vendors and IT teams to resolve advanced technical issues
  • Establish and document best practices for integration setup and support
• Training, Mentorship & Knowledge Sharing
  • Provide advanced training and consultation to faculty on course design and instructional technologies
  • Mentor Educational Technologists I and II and support their professional development
  • Develop and maintain advanced documentation, standards, and training materials
• Process Improvement & Collaboration
  • Identify and implement improvements to workflows, support processes, and course quality
  • Contribute to evaluation and piloting of new instructional technologies
  • Collaborate with instructional designers, IT staff, and academic stakeholders
• Additional Responsibilities
  • Perform other duties as assigned by the supervisor to support departmental and institutional needs

Requirements

Education

• Master's degree in Education, Instructional Design, Business, Information Technology, Multimedia Production, Human Resources, Communications or a related field.

Skills and Experience

• Minimum of 5 years of experience in instructional technology, LMS support, or course development
• Extensive experience designing and developing courses
• Advanced experience with LMS platforms and instructional technologies
• Significant experience with LTI integrations and third-party tools
• Experience mentoring staff or providing advanced guidance to peers
• Experience handling complex or ambiguous technical and instructional challenges
• Advanced Microsoft Office 365 skills
• Advanced technical troubleshooting and systems thinking
• Expertise in authoring platforms (e.g., Articulate Rise, Storyline)
• Ability to manage complex issues across systems and stakeholders
• Excellent communication and collaboration skills
• Ability to identify and implement process improvements
• Ability to work independently and collaboratively as well as make informed decisions in a remote setting

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.