Senior EDI Support Specialist

Torque Technologies LLC; Seattle (WA); On-site; USD 110,000 - 150,000; Full time

Job summary

Torque Technologies LLC is seeking a Senior EDI Support Specialist with deep healthcare payer experience to provide L2/L3 support for enterprise EDI platforms, including Edifecs and Facets integration. You will monitor, troubleshoot, and optimize 834/837/835/270/271/276/277/278 transactions and partner with trading partners to resolve issues.

The role emphasizes HIPAA X12 compliance, production monitoring, and incident management, with on-site work in Seattle.

Qualifications

• 5+ years in EDI development and maintenance.
• Hands-on with Edifecs XEngine, SpecBuilder, TPM & Validation.
• Strong HIPAA X12 experience across 834, 837, 835, 270/271, 276/277, 278, 820, TA1/999/277CA.

Responsibilities

• Provide L2/L3 support for EDI platforms and ensure successful document transmission.
• Troubleshoot, resolve, and optimize EDI transactions and batch processing.
• Collaborate with trading partners, vendors, and business users for onboarding and testing.

Skills

EDI Development

Edifecs Suite

HIPAA X12

Trading Partner Integrations

EDI Mapping

SQL Server

Oracle

SFTP & Batch Processing

API Integrations

XML/XSD

JSON

Unix/Linux

Tools

Edifecs Suite

TriZetto HIPAA Gateway

BizTalk Server

Facets

Job description

Position: Senior EDI Support Specialist with Healthcare Payer, Facets

Location: Seattle, WA (Day 1 On‑Site)

Long Term

Mandatory Skills

EDI Development 5+ Years

Edifecs Suite (XEngine, SpecBuilder, TPM, Validation & Compliance) 3+ Years

HIPAA X12 Transactions Strong Hands‑on Experience

Trading Partner Integrations Required

EDI Mapping & Validation Required

SQL Server or Oracle Required

SFTP & Batch Processing Required

API Integrations Required

834 Enrollment Transactions

837 Claims Transactions (P/I/D) Must Have

835 Claims Payment Must Have

270/271 Eligibility Must Have

276/277 Claim Status Must Have

278 Prior Authorization Must Have

820 Premium Payment Must Have

TA1 / 999 / 277CA Acknowledgements Must Have

SQL Server or Oracle Must Have

Unix/Linux Must Have

SFTP & Batch Processing Must Have

XML/XSD & JSON Must Have

Required Skills

Edifecs Suite, TriZetto HIPAA Gateway, BizTalk Server Facets SQL Server/Oracle Unix/Linux SFTP, Batch Processing, API Integrations XML/XSD, JSON

Hands‑on support, troubleshooting, and optimization of: 834, 837 (Professional/Institutional/Dental), 835 270/271, 276/277, 278, 820 TA1, 999, and 277CA acknowledgements

Nice to Have

Summary:

Seeking a Senior EDI Support Specialist with strong Healthcare Payer experience to provide L2/L3 support for enterprise EDI platforms supporting Claims, Membership, Enrolment, Provider, and Payment functions.

The role requires expertise in HIPAA X12 transaction support, production monitoring, incident resolution, trading partner management, and Edifecs/TriZetto HIPAA Gateway environments.

Responsibilities

• Provide L2/L3 support for EDI platforms supporting Claims, Membership, Enrolment, Billing, Provider, and Payment functions. Monitor, troubleshoot, and resolve EDI transaction failures, rejects, reconciliation, and file transmission issues.
• Support Edifecs, TriZetto HIPAA Gateway, BizTalk, and Facets‑integrated environments. Perform RCA, incident resolution, and transaction performance improvements.
• Support trading partner onboarding, certification, testing, and production releases. Work with business users, vendors, and external trading partners to resolve operational issues.

Preferred:

Strong healthcare payer domain knowledge with proven experience supporting large‑scale EDI operations, trading partner management, and Facets‑integrated ecosystems.