Senior eCommerce UAT Specialist

Bob's Discount Furniture; Massachusetts; Hybrid; USD 90,000 - 110,000; Full time

Job summary

Bob’s Discount Furniture is seeking an experienced Senior eCommerce UAT Specialist to lead User Acceptance Testing across MyBobs.com, the Bob’s Mobile App, 3D Room Designer, and related systems.

This hybrid role partners with Product, Development, UX, Marketing, Operations, and business stakeholders to deliver high-quality digital experiences through manual and automated testing, continuous process improvement, and cross-functional collaboration.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Business, or related field (or equivalent experience).
• 7+ years of eCommerce QA, UAT, or related experience.
• Experience leading complex UAT initiatives in Agile environments.
• Strong written, verbal, analytical, and organizational skills.
• Ability to manage multiple priorities and mentor junior team members.

Responsibilities

• Lead UAT initiatives across MyBobs.com and Bob’s Mobile App.
• Collaborate with Product, Development, UX, Marketing, Operations and stakeholders.
• Define UAT strategy, create test plans and sign-off criteria.
• Coordinate cross-functional testing and report defects and risks.

Skills

UAT strategy

Manual testing

Test planning

Defect tracking

Cross-browser testing

Test automation tools

API validation

UX accessibility testing

Leadership

Cross-functional collaboration

Education

Bachelor’s degree

Tools

JIRA/Asana

Panaya

Postman/SoapUI

SAP Commerce Cloud

Google Analytics/Bloomreach

Job description

Bob’s Discount Furniture is seeking an experienced Senior eCommerce UAT Specialist to lead User Acceptance Testing (UAT) initiatives across MyBobs.com, the Bob’s Mobile App, 3D Room Designer, and related systems. This hybrid role partners with Product, Development, UX, Marketing, Operations, and business stakeholders to deliver high-quality digital experiences through manual and automated testing, continuous process improvement, and cross-functional collaboration. Hybrid schedule with a minimum of two in-office days per week in Manchester, CT; qualified remote candidates will also be considered.

What You’ll Bring To Bob's

Success in this role is driven by a blend of technical testing expertise, analytical thinking, leadership, collaboration, and customer focus.

Key Skills For Success

Core Competencies & Expertise

• User Acceptance Testing (UAT) strategy, planning, execution, and signoff
• Manual, regression, smoke, integration, and end-to-end testing
• Test planning, test case creation, defect tracking, and risk assessment
• eCommerce platforms and customer journey validation
• Agile/Scrum and Software Development Lifecycle (SDLC)
• Cross-browser, cross-device, and mobile application testing
• Test automation tools (Tosca, Playwright, Selenium, or similar)
• JIRA, Asana, Panaya, or similar defect/project management tools
• API validation, JSON analysis, and browser developer tools
• UX, accessibility, ADA/WCAG, and usability testing
• Cross-functional collaboration and stakeholder communication
• Leadership, mentoring, prioritization, and continuous improvement

Preferred Competencies & Skills

• SAP Commerce Cloud (Hybris) experience
• Google Analytics, Bloomreach, or related digital experience platforms
• Postman, SoapUI, or API testing tools
• Retail or furniture industry experience
• AI-assisted testing methodologies
• SAP ERP and order management knowledge

Minimum Qualifications

• Bachelor’s degree in computer science, Information Systems, Business, or related field (or equivalent experience)
• 7+ years of eCommerce QA, UAT, or related experience
• Experience leading complex UAT initiatives in Agile environments
• Strong written, verbal, analytical, and organizational skills
• Ability to manage multiple priorities and mentor junior team members

Physical Demands

This is primarily a sedentary office/hybrid position requiring prolonged computer use, frequent communication with team members, and the ability to occasionally attend meetings or training sessions on-site.

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:

$90,000 - $110,000

It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

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