Senior eCommerce UAT Specialist

Bob's Discount Furniture; Manchester (CT); On-site; USD 90,000 - 110,000; Full time

Job summary

Bob’s Discount Furniture in Manchester, CT is seeking an experienced Senior eCommerce UAT Specialist to lead user acceptance testing across MyBobs.com, the Bob’s Mobile App, 3D Room Designer, and related systems.

This hybrid role partners with Product, Development, UX, Marketing, Operations, and business stakeholders to deliver high-quality digital experiences through manual and automated testing, continuous process improvement, and cross-functional collaboration.

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• 7+ years of eCommerce QA, UAT, or related experience.
• Experience leading complex UAT initiatives in Agile environments.
• Strong written, verbal, analytical, and organizational skills.
• Ability to manage multiple priorities and mentor junior team members.

Responsibilities

• Lead UAT strategy, planning, execution, and signoff across digital platforms.
• Coordinate manual and automated testing across MyBobs.com, app, and 3D Room Designer.
• Collaborate with Product, Development, UX, Marketing, and Operations teams.
• Mentor and develop junior testers while driving continuous improvement.

Skills

UAT strategy

Manual testing

Regression testing

Test planning

Defect tracking

API validation

Cross-functional collaboration

Leadership

Agile/Scrum

Test automation tools

Cross-browser testing

UX accessibility testing

Education

Bachelor’s degree in computer science, Information Systems, Business, or related field

Tools

JIRA

Confluence

Postman

Selenium

Playwright

Tosca

Job description

Bob’s Discount Furniture is seeking an experienced Senior eCommerce UAT Specialist to lead User Acceptance Testing (UAT) initiatives across MyBobs.com, the Bob’s Mobile App, 3D Room Designer, and related systems. This hybrid role partners with Product, Development, UX, Marketing, Operations, and business stakeholders to deliver high-quality digital experiences through manual and automated testing, continuous process improvement, and cross-functional collaboration.

Hybrid schedule with a minimum of two in-office days per week in Manchester, CT; qualified remote candidates will also be considered.

What You’ll Bring to Bob's Success in this role is driven by a blend of technical testing expertise, analytical thinking, leadership, collaboration, and customer focus.

Key Skills for Success

Core Competencies & Expertise

• User Acceptance Testing (UAT) strategy, planning, execution, and signoff
• Manual, regression, smoke, integration, and end-to-end testing
• Test planning, test case creation, defect tracking, and risk assessment
• eCommerce platforms and customer journey validation
• Agile/Scrum and Software Development Lifecycle (SDLC)
• Cross-browser, cross-device, and mobile application testing
• Test automation tools (Tosca, Playwright, Selenium, or similar)
• JIRA, Asana, Panaya, or similar defect/project management tools
• API validation, JSON analysis, and browser developer tools
• UX, accessibility, ADA/WCAG, and usability testing
• Cross-functional collaboration and stakeholder communication
• Leadership, mentoring, prioritization, and continuous improvement

Preferred Competencies & Skills

• SAP Commerce Cloud (Hybris) experience
• Google Analytics, Bloomreach, or related digital experience platforms
• Postman, SoapUI, or API testing tools
• Retail or furniture industry experience
• AI-assisted testing methodologies
• SAP ERP and order management knowledge

Minimum Qualifications

• Bachelor’s degree in computer science, Information Systems, Business, or related field (or equivalent experience)
• 7+ years of eCommerce QA, UAT, or related experience
• Experience leading complex UAT initiatives in Agile environments
• Strong written, verbal, analytical, and organizational skills
• Ability to manage multiple priorities and mentor junior team members

Physical Demands

This is primarily a sedentary office/hybrid position requiring prolonged computer use, frequent communication with team members, and the ability to occasionally attend meetings or training sessions on-site.

Expected Base Pay

Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities: $90,000 - $110,000

It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Bob's Discount Furniture is an everyday value-priced furniture and bedding retailer expanding rapidly across the nation in the Northeast, Mid-Atlantic, Midwest and West Coast regions. No matter what you spend – whether $20 or $20,000, one standard applies to everyone. The company was founded in 1991 on the principle of providing unsurpassed values in the middle price range. Honesty and integrity are the hallmarks of the "Bob's Way" of doing business - a philosophy that applies to customer, co-worker, vendor and community relations. Bob’s truly values the contributions of every associate; therefore, along with opportunities for career growth we offer training, competitive compensation, outstanding benefits and a professional, fun, fast paced work environment. Our continued success has created exciting opportunities for our associates to enjoy truly rewarding careers. Our mission is to make quality and appealing furniture attainable for everyone and to bring integrity, transparency, and a little FUN to the furniture business. At Bob’s Discount Furniture, we have fun, we love what we do, and it shows in our expansive growth!