Senior Ecommerce Manager (Mandarin speaking)

Pattern; Lehi (UT); Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Unlimited PTO

Paid Holidays

Onsite Fitness Center

Company Paid Life Insurance

Casual Dress Code

Health, Vision, and Dental Insurance

401(k)

Job summary

A leading eCommerce accelerator is seeking a Senior eCommerce Manager in Lehi, Utah. This role involves nurturing partner brand strategies, leading operations across various platforms, and collaborating within a data-driven team. The ideal candidate is fluent in English and Mandarin, has a bachelor's degree, and brings extensive marketplace experience. Enjoy competitive pay and unlimited PTO in a dynamic work environment.

Qualifications

• Strong verbal and written communication skills are essential.
• Experience in leading eCommerce or marketplace operations is a must.
• High ethical standards are required.
• Outstanding analytical and data management skills.
• Self-motivated and proactive with high ethical standards.

Responsibilities

• Nurture a portfolio of 4-6 partner brands.
• Lead development of marketplace selling strategies.
• Evaluate competitive landscape to maximize growth.
• Serve as marketplace expert with deep knowledge of platform capabilities
• Evaluate competitive landscape and develop growth strategies
• Lead weekly, monthly, quarterly meetings with brand partners
• Deliver high levels of operational execution
• Partner with Operations to ensure in-stock position
• Partner with Advertising to develop brand-specific advertising strategies

Skills

Fluency in English

Fluency in Mandarin

Analytical skills

Data management skills

Self-motivated

Education

Bachelor's degree in business or related program

Job description

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list.

Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com or email [e-mail].

Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.

The Senior eCommerce Manager leads all aspects of Pattern brand partner go-to-market strategies. If you are great at nurturing partner relationships, developing and executing business plans, leading a team of ecommerce professionals, and increasing operational efficiencies, we want you to apply! These efforts extend across a variety of selling platforms including Amazon, Walmart.com, eBay, and others. This is a full time role that works a hybrid schedule (60% in office each week) based in Lehi, Utah.

What is a day in the life of a Senior Ecommerce Manager?

• Nurture of a portfolio of 4-6 partner brands
• Lead the development and implementation of brand-specific marketplace selling strategies
• Run daily marketplace operations
• Serve as the marketplace expert with a deep knowledge of platform capabilities and business levers
• Evaluate competitive landscape and develop strategies to maximize business growth
• Lead all weekly, monthly, and quarterly meetings with brand partners
• Deliver the highest levels of operational execution
• Partner with Operations team to ensure optimal in-stock and inventory position
• Partner with Advertising team to develop brand-specific advertising strategies

What will I need to thrive in this role?

• Fluency in both English and Mandarin is required, with strong verbal and written communication skills
• Bachelor’s degree in business or related program
• Experience leading .com or marketplace commercial efforts (D2C, Amazon, Walmart.com, etc.)
• Outstanding analytical and data management skills
• Self-motivated and proactive
• High ethical standards

What does high performance look like?

• You follow through with all assignments in a timely manner
• You give 100% to all tasks and projects you are given
• You actively comment and participate in group collaborations
• You will take full ownership of your projects and follow through to completion
• You are detail-oriented and organized

What is the team like?

• You will work with other Senior Ecommerce Managers and be supervised by the Director of Ecommerce. You will also be mentored by the VP of Ecommerce and meet with them on a regular basis to discuss your performance. This team is data driven and results oriented. You will collaborate regularly with members of your team and your brand partner executives to implement actionable solutions. Ideas and input are encouraged from all members.

What is the hiring process?

• Initial phone interview with Pattern’s talent acquisition team
• Video interview with a hiring manager
• Onsite interview with a panel of department leaders
• Professional reference checks
• Executive review

Why should I work at Pattern?

Pattern offers big opportunities to make a difference in the eCommerce accelerator industry! We are a company full of talented industry experts that evolves quickly and often, we set big goals and work tirelessly to achieve them, and we love our Pattern family. We also believe in having fun and balancing our lives, so we offer awesome benefits that include:

Unlimited PTO

Paid Holidays

Onsite Fitness Center

Company Paid Life Insurance

Casual Dress Code

Competitive PayHealth, Vision, and Dental Insurance

401(k)

Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.