Senior Dynamics 365 Finance Consultant – Client Care

Forvis-Mazars; United States; A distancia; USD 104.000 - 173.000; Jornada completa

Descripción de la vacante

Forvis Mazars, LLP is seeking a Senior Consultant – Client Care for Microsoft Dynamics 365 Finance to join our Client Care Support team. You will implement and support D365 Finance, applying methodologies, and driving customer satisfaction while identifying improvement opportunities.

The role involves collaborating with architects and functional/technical consultants to deliver quality, scalable solutions and maintain up-to-date product knowledge in cloud technologies.

Formación

• Delivery professional with 3+ years in ERP/CRM implementations.
• Experience in at least 1-2 full end-to-end Dynamics 365 implementations.
• Familiar with enterprise implementation methodologies and collateral.

Responsabilidades

• Provide structured support to customers, including ticket monitoring and troubleshooting.
• Own the quality of finished products and deliverables.
• Adhere to Forvis Mazars methodologies for Microsoft Dynamics 365.
• Collaborate with cross-functional teams to inform solution design.
• Develop strategy docs and training materials to support delivery.

Descripción del empleo

Forvis Mazars, LLP is seeking a Senior Consultant – Client Care for Microsoft Dynamics 365 Finance to join our Client Care Support team. You will implement and support D365 Finance, applying methodologies, and driving customer satisfaction while identifying improvement opportunities.

The role involves collaborating with architects and functional/technical consultants to deliver quality, scalable solutions and maintain up-to-date product knowledge in cloud technologies.