Senior Donor Center Technician

Octapharma Plasma, Inc.; Aurora (CO); On-site; USD 30,858 - 51,425; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health savings account (HSA)

Paid time off

Tuition reimbursement

Employee assistance program (EAP)

Job summary

A growing medical company in Aurora, Colorado is seeking a dedicated team member to ensure donor safety and operational compliance. In this role, you will oversee the plasma donation process, maintain a positive donor experience, and manage compliance with health regulations. Ideal candidates will possess customer service skills, strong organizational abilities, and a high school diploma. Join us to make a real difference in people's lives while advancing your career with comprehensive benefits.

Qualifications

• Must complete initial training, including QA-Backup and/or NexSys Technician.
• Three months experience in clerical or customer service position preferred.
• Basic computer knowledge and skills required.

Responsibilities

• Ensure operation compliance with state and federal regulations.
• Maintain high customer service and positive donor experience.
• Monitor donor conditions for comfort and safety.

Skills

Customer service

Organizational skills

Basic computer skills

Ability to read and follow instructions

Communication skills

Education

High school diploma or equivalent (GED)

Job description

A growing medical company in Aurora, Colorado is seeking a dedicated team member to ensure donor safety and operational compliance. In this role, you will oversee the plasma donation process, maintain a positive donor experience, and manage compliance with health regulations. Ideal candidates will possess customer service skills, strong organizational abilities, and a high school diploma. Join us to make a real difference in people's lives while advancing your career with comprehensive benefits.