Senior Dog Trainer

Biscuits & Bath Companies; New York (NY); On-site; USD 58,000 - 71,000; Full time

Job summary

Biscuits & Bath Companies in New York, NY is seeking a full-time Dog Trainer to deliver total wellness to dogs and clients. You will integrate new dogs, perform evaluations, and support training and events while promoting client relationships grounded in trust.

The role includes private lessons, group classes, and ongoing coaching for associates, with emphasis on safety and dog happiness. A high school diploma, CPDT-KA preferred, and a passion for dogs are required.

Qualifications

• High School diploma or GED.
• CPDT-KA certification preferred.
• Minimum of three years of professional experience with positive reinforcement based dog training and behavior modification.
• Must own an iPhone or Android device.
• Knowledge of Biscuits & Bath and a genuine interest in the well-being of dogs.
• Aptitude for customer service and sales.
• Ability to juggle a variety of responsibilities, while balancing deadlines in a fast-paced environment.
• Excellent interpersonal and communication skills.
• High degree of independent decision-making and problem-solving capability.
• Strong attention to detail.
• Excellent time management and organizational skills.
• Must be able to work a varied schedule including days, evenings, weekends and holidays.
• Must be able to pass a thorough background check.
• Proficient in Microsoft Office Suite (Excel, Outlook, PowerPoint & Word) and Internet savvy.

Responsibilities

• Integrate all new dogs into the supervised care environment (NDI).
• Provide Behavior Evaluations (BE) for high potential clients.
• Provide Walk Assessments (WA) for dog walking clients.
• Manage and promote weekly Puppy Play Groups, Ask the Trainer and other events.
• Discuss total wellness with all training and high potential clients.
• Teach Private Lessons.
• Teach Group Classes.
• Administer Train and Plays with timely follow-up reports to parents.
• Document conversations and report to parents on NDIs, BEs, WAs and PPGs.
• Train Apprentices and Trainers to become Trainers and Senior Trainers.
• Maintain training equipment and ensure locations are stocked with supplies.
• Earn 12 CEUs per year if CPDT; if not, have plan to attain credential.

Skills

Dog training experience

Positive reinforcement

Customer service

Sales

Time management

Written communication

Education

CPDT-KA certification preferred.

Tools

Microsoft Office Suite

Job description

Job Details

Job Location: 41 W 13TH STREET - NEW YORK, NY 10011

Position Type: Full Time

Education Level: High School or Equivalent / GED

Salary Range: $64,350.00 Salary/year

You are responsible for delivering all behavioral elements of total wellness in order to develop a large number of needs-based relationships with clients and dogs grounded in the core value of trust. To accomplish this, your schedule will include, in addition to performing traditional training services, integrating new dogs into the daycare environment, performing behavior evaluations and walk assessments, and assisting in training dogs.

Key Responsibilities

Providing Total Wellness to All Dogs

• Integrating all new dogs into the supervised care environment (NDI)
• Providing Behavior Evaluations (BE) for all high potential clients
• Providing Walk Assessments (WA) for all dog walking dogs
• Managing and promoting weekly Puppy Play Groups, Ask the Trainer and other events
• Discussing total wellness with all training and high potential clients

Training Dogs

• Teaching Private Lessons
• Teaching Group Classes
• Administering Train and Plays (including timely follow-up reports to parents, including a video link sent via e-mail)

Developing Business

• Consistent and enthusiastic communication with parents in person and via the phone and e-mail including reporting to parents on NDIs, BEs, WAs and PPGs
• Documenting all conversations and keeping track of the highest priority clients
• Working closely with General Managers to determine the highest priority clients to focus on

Developing & Educating Associates

• Training Apprentice Dog Trainers and Dog Trainers to ultimately become Dog Trainers and Senior Dog Trainers
• Working with dog care staff to enhance dog safety and happiness

Other

• Managing and maintaining training equipment
• Ensuring that each location is stocked with all training supplies (e.g. books, retail inventory)
• Maintaining education standard – you must earn 12 hours of CEUs per year if you are a CPDT. If not, you must have a written plan/schedule for attaining a CPDT credential

Performance Metrics

• Quality of your training work
• Client loyalty
• Ability to train and develop talent
• Care package and training package conversions
• Training renewal rate

Dog Trainer Value Proposition

• Stability of working for a reputable company
• Ongoing professional development
• Opportunity to work regularly with clients over long periods of time
• Support functions (booking, billing, etc.) handled by others – more time for training

Qualifications

• High School diploma or GED.
• CPDT-KA certification preferred.
• Minimum of three years of professional experience with positive reinforcement based dog training and behavior modification.
• Must own an iPhone or Android device.
• Knowledge of Biscuits & Bath and a genuine interest in the well-being of dogs.
• Aptitude for customer service and sales.
• Ability to juggle a variety of responsibilities, while balancing competing deadlines in a fast-paced environment.
• Excellent interpersonal and communication (both verbal and written) skills.
• High degree of independent decision-making and problem-solving capability.
• Strong attention to detail.
• Excellent time management and organizational skills.
• Must be physically fit to lift dogs 50+ lbs, kneel, stand for long periods of time and perform requirements of the job.
• Ability to work a varied schedule including days, evenings, weekends and holidays.
• Must be able to pass a thorough background check.
• Proficient in Microsoft Office Suite (Excel, Outlook, PowerPoint & Word) and Internet savvy.