Senior District IT & Network Administrator

Holland America-Princess (Holland America Dawson City Inn); Kotzebue (AK); On-site; USD 70,000 - 90,000; Full time

Job summary

Holland America-Princess (Holland America Dawson City Inn) seeks a Network Administrator to support the district's technology and information systems. You will provide tier-1 and tier-2 support, manage Windows/macOS endpoints, and maintain network infrastructure, educational platforms, and identity management services.

You will work with senior technology staff, handle device deployment, and ensure cybersecurity best practices across the district. Travel to sites may be required.

Qualifications

• Two years of networking experience including TCP/IP, LAN/WAN, wireless networking, switches, routers, and troubleshooting.
• Two years of Windows Server administration experience including AD, DNS, DHCP, and Group Policy.
• Two years of virtualization experience (VMware/Hyper-V).
• Two years of endpoint device installation and support (Windows/macOS/iPad/printing).
• Experience with educational tech platforms (PowerSchool, ClassLink, Clever, OneRoster) desirable.
• Two years of Microsoft 365/Google Workspace experience.
• Two years of MDM experience (Jamf Pro, Intune).
• Two years of VoIP/telecom infrastructure experience (Mitel).
• Two years of identity management concepts (AD, Entra ID, SSO, MFA).
• Knowledge of cybersecurity basics and secure computing practices.

Responsibilities

• Provide first- and second-level technical support for district hardware and software.
• Install, configure, maintain, and troubleshoot Windows/macOS devices and related peripherals.
• Install and maintain network infrastructure including switches, WAPs, and cabling.
• Administer Windows Server, AD, DNS, DHCP, and Group Policy.
• Manage virtualization platforms and virtual servers.
• Handle identity management tasks across AD, Entra ID, 365, and Google Workspace.
• Administer educational tech platforms including PowerSchool, ClassLink, Clever, OneRoster.
• Deploy and manage devices using Jamf Pro and Intune or other MDMs.
• Perform device imaging, deployment, upgrades, and software updates.
• Troubleshoot connectivity, printing, wireless, and application issues.
• Maintain inventory, asset records, and service tickets.
• Maintain and verify backups and assist with disaster recovery.
• Work with vendors and senior staff to resolve issues.
• Travel to district schools and village sites for maintenance.

Skills

Networking concepts

Windows Server administration

Virtualization

Endpoint device support

Cloud productivity platforms

Mobile device management

VoIP and telecommunications

Identity and access management

Cybersecurity basics

Troubleshooting workflows

Education

Bachelor's or Associate degree in CS/IT/engineering or related field

Tools

VMware

Hyper-V

Mitel

Jamf Pro

Microsoft Intune

Active Directory

Google Workspace

Microsoft 365

PowerSchool

ClassLink

Job description

Holland America-Princess (Holland America Dawson City Inn) seeks a Network Administrator to support the district's technology and information systems. You will provide tier-1 and tier-2 support, manage Windows/macOS endpoints, and maintain network infrastructure, educational platforms, and identity management services.

You will work with senior technology staff, handle device deployment, and ensure cybersecurity best practices across the district. Travel to sites may be required.