Senior Distribution Operations Lead | Growth & Team Builder

Feast & Fettle; Elkridge (MD); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off 3 weeks in first year

401(k) retirement plan

Free Feast & Fettle membership

Paid parental leave

Professional development benefit

Wellness reimbursement

Job summary

Feast & Fettle seeks a Distributions Operations Lead to join our Operations team in Elkridge, MD. This onsite role runs Saturday through Wednesday and leads the Maryland distribution team to ensure timely deliveries and operational excellence.

As a senior operations leader reporting to the VP of Distribution Operations, you will coach Supervisors, strengthen processes, and partner with Culinary Operations, People Operations, and Member Services to scale growth while upholding culture and quality.

Qualifications

• 5+ years leading front-line teams and Supervisors.
• Experience scaling a site with headcount and daily volume.
• Experience in distribution, fulfillment, warehouse, or logistics operations.

Responsibilities

• Own the health, growth, and performance of the Maryland team.
• Coach Supervisors, develop their skills, guide their growth, and empower them to lead.
• Escalation point for on-floor issues and fast resolutions.
• Hire, onboard, and ramp new team members with effective training.
• Ensure shifts are staffed, trained, and equipped for order volume.
• Implement process improvements to boost efficiency without compromising quality or safety.
• Use data to detect and correct problems before they reach Members.
• Coordinate with Culinary Operations, People Operations, and Member Services.
• Translate site KPIs into actionable goals for Supervisors and track progress.

Skills

Leadership

People development

Operational leadership

Data-driven

Cross-functional collaboration

Hiring & onboarding

Process improvement

Job description

Feast & Fettle seeks a Distributions Operations Lead to join our Operations team in Elkridge, MD. This onsite role runs Saturday through Wednesday and leads the Maryland distribution team to ensure timely deliveries and operational excellence.

As a senior operations leader reporting to the VP of Distribution Operations, you will coach Supervisors, strengthen processes, and partner with Culinary Operations, People Operations, and Member Services to scale growth while upholding culture and quality.