Senior Discovery Business and System Analyst (Top Secret Clearance Required)

CGS Federal (Contact Government Services); Charlotte (NC); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account (FSA)

Paid Time Off

Job summary

CGS Federal (Contact Government Services) seeks a Senior Discovery Business and System Analyst in Charlotte, NC, to support legal accounts and portfolio initiatives. You will document, analyze, and optimize business processes, manage requirements, and validate IT solutions to meet critical capabilities.

The role emphasizes thorough analysis, testing, and documentation, with opportunities for professional growth within a government-focused technology environment.

Qualifications

• Document and manage business processes to support training, analysis, and redesign.
• Conduct thorough analyses of existing and new processes to identify efficiency gains.
• Analyze operational requirements and perform gap analyses for changes.
• Create and maintain a requirements database documenting support for each requirement.
• Validate proposed solutions meet underlying needs.
• Collect marketing materials from providers and compare for suitability.

Responsibilities

• Document and manage new and existing business processes for training, analysis, and redesign.
• Analyze current and new processes to identify opportunities to improve workforce efficiency.
• Perform gap analyses for modifications to existing business processes.
• Build and maintain a requirements database mapping requirements to solutions.
• Validate that proposed solutions address identified needs and capabilities.
• Develop and execute test scripts to evaluate product breadth and depth.
• Review solution configurations to keep the Discovery Program’s capabilities up-to-date.
• Conduct additional systems analysis research and documentation tasks as assigned.

Skills

Business Analysis

Requirements Management

Process Improvement

Gap Analysis

Test Scripting

Documentation

Job description

Senior Discovery Business and System Analyst Employment Type: Full-Time, Executive-Level

Department: Legal

CGS is seeking a dedicated Senior Discovery Business and System Analyst to join a fast-paced and hard-working team to assist with any legal accounts. As a Senior Discovery Business and System Analyst, you will play a key role in supporting various aspects of the company’s portfolio.

CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success

• Contractor shall document and manage new and existing business processes in order to facilitate training, analysis, and redesign;
• Contractor shall conduct a thorough analysis of existing and new business processes and identify opportunities for improving workforce efficiency;
• Contractor shall conduct a thorough analysis of operational business requirements and conduct a gap analysis for any required modification to an existing business process;
• Contractor shall create and maintain a requirements database that documents how each existing or new business requirement is being supported;
• Contractor shall validate that any proposed solution to an existing requirement satisfactorily meets the underlying need;
• Contractor shall collect marketing materials from industry solution providers that claim to satisfy the identified business requirements;
• Contractor shall document and manage new and existing functional capabilities provided by existing and proposed IT solutions;
• Contractor shall conduct a thorough analysis of existing capabilities against documented business requirements to determine where gaps in technology are impeding or preventing the efficient execution of business processes;
• Contractor shall compare marketing materials from industry solution providers that claim to satisfy the identified business requirements and deliver an Analysis of Alternatives that can be used by the Program Management Office (PMO) to identify and prioritize new projects;
• Contractor shall validate that any proposed solution successfully delivers a new functional business capability that addresses one or more existing requirements;
• Contractor shall build and execute thorough test scripts that allow them to ascertain the breadth and depth of a capability on a consistent basis so that they may fairly evaluate multiple products in order to provide recommendations for purchase;
• Contractor shall review all solution configuration changes to insure that the Discovery Program maintains an accurate picture of its business capabilities;
• Contractor shall perform other systems analysis research and documentation tasks as assigned

Our Commitment

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we've been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

Benefits

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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