Senior Directory Services Engineer - AD Expert (Clearance)

XMS Solutions, Inc.; Washington (District of Columbia); On-site; USD 120,000 - 160,000; Full time

Job summary

XMS Solutions, Inc. is seeking a Senior Directory Services Engineer to support and operate a Windows Active Directory environment for the Department of State (DoS).

The role requires self-motivation, cross-functional collaboration, and a willingness to handle 24/7/365 support obligations across day, swing, or mid shifts. The ideal candidate has 6+ years in AD, strong communication, and the ability to translate technical issues into business terms.

Qualifications

• Bachelor’s degree required with 6+ years in a complex Windows Active Directory environment.
• Ability to translate technical issues into business language for end users.
• Strong verbal and written communication skills.

Responsibilities

• Provide Tier 3 level troubleshooting and resolution for directory services issues.
• Contribute to SOPs, FAQs, and knowledge base for the DSM team.
• Assist in escalations and communicate issue status to technical and executive audiences.

Skills

Active Directory

Directory Services

Customer facing

Communication

Troubleshooting

Education

Bachelor’s degree in IT/CS or related field

Job description

XMS Solutions, Inc. is seeking a Senior Directory Services Engineer to support and operate a Windows Active Directory environment for the Department of State (DoS).

The role requires self-motivation, cross-functional collaboration, and a willingness to handle 24/7/365 support obligations across day, swing, or mid shifts. The ideal candidate has 6+ years in AD, strong communication, and the ability to translate technical issues into business terms.