Senior Director, User Experience

Salesloft; United States; Remote; USD 200,000 - 250,000; Full time

Job summary

Salesloft is seeking a Senior Director of Product Design to drive innovation and enhance product value within an agile, collaborative environment. This leadership role entails guiding multi-disciplinary teams to ensure exceptional, user-centered design across their revenue orchestration platform. The ideal candidate will possess extensive experience in product design, strategic vision, and a commitment to fostering a culture of design excellence.

Qualifications

• 10+ years of experience in product design with 5 years in leadership.
• Proven track record of leading complex B2B digital products.
• Exceptional communication and interpersonal skills.

Responsibilities

• Drive product design vision aligned with company goals.
• Lead and empower product design teams.
• Champion user-centered innovation across product lifecycle.

Skills

User-Centered Design

Design Thinking

Team Leadership

Strategic Thinking

User Research

Visual Design

Education

Bachelor's or Master's degree in Human-Computer Interaction, Interaction Design, Graphic Design

Tools

Figma

Sketch

Adobe XD

Job description

Job Title: Senior Director, Product Design

Location: United States

Since our founding in 2011, we have grown into a global, award-winning organization with Lofters based all over the world. As a testament to our organizational health, we have been named by Forbes as one of America’s Best Startup Employers in 2020, twice by Deloitte as a ‘Fastest-Growing Technology Company in North America,’ and have been recognized as a top workplace by Forbes, Fortune, Glassdoor, Atlanta Journal Constitution, and Inc Magazine.

We’re redefining an age-old industry! This is challenging work – but our team of brilliant creatives makes the journey thrilling. We’re fast-paced, innovative, and collaborative. We pursue excellence in everything and have a lot of fun along the way. Come join us!

Check us out on Glassdoor and see what people LOVE about working for SalesLoft!

THE OPPORTUNITY:

As our Senior Director of Product Design, reporting to VP of Product Management, you'll be the driving force behind our Revenue Orchestration platform that not only meets needs but also exceeds expectations. You'll strategically enhance product value, amplify brand resonance, and architect customer experiences that genuinely matter. This is your opportunity to ignite innovation, embed user-centered principles, and directly influence our core product strategy.We're looking for someone to build bridges and drive progress. You'll cultivate strong cross-functional partnerships, optimize processes, and ensure every decision is rooted in Design Thinking. You'll be key in growing our capabilities, fostering inclusive teamwork, and aligning everyone on what true value creation looks like.
You're someone who can:

• Think Fast:Turn diverse information into swift, clear recommendations.
• Work It Together:Connect teams and build alignment with empathy and trust.
• Make the Hard Call:Guide difficult decisions, balancing innovation, quality, and operational realities.

This is a critical leadership opportunity to forge and inspire a powerhouse UI/UX and Research team. You'll champion best-in-class design and research, ensuring our products consistently deliver exceptional, intuitive, and impactful experiences that are centered entirely on the user.

WHAT YOU'LL DO:

• Shape Product Vision & Strategy:Drive the overallproduct design vision and strategy, ensuring it deeply aligns with the company's strategic goals and product roadmaps. You'll translate complex business objectives and user needs into innovative, feasible, and impactful design solutions that differentiate our products in the market.
• Lead & Empower Product Design Teams:Provide strategic leadership, mentorship, and guidance to a talented team ofproduct designers and researchers. Foster a culture of design excellence, collaboration, continuous improvement, and customer obsession, empowering your team to deliver their best work.
• Champion User-Centered Innovation:Elevate design thinking across the organization by championing robust user research and data-informed insights. You'll establish and advocate foruser-centered design principles and processesthroughout the entire product lifecycle, ensuring every decision is rooted in a deep understanding of our users.
• Define Design Excellence & Systems:Establish and evolve ourdesign systemand comprehensive design guidelines. You'll ensure consistency, quality, and a cohesive user experience across all products on our platform, setting the bar for design craft and efficiency.
• Drive Cross-Functional Impact:Partner closely with the Vice President of Product Management, Product Managers, Engineering Leads, Marketing, and other key stakeholders. You'll ensure a seamless, collaborative approach to product development, from early concept through to successful launch, delivering truly delightful user experiences.
• Innovate & Anticipate:Identify opportunities forinnovation and differentiationthrough exceptional product design. You'll proactively explore emerging technologies, design trends, and market shifts to ensure our products remain cutting-edge and future-proof.
• Optimize Design Operations:Effectively manage product design resources, strategically allocate design efforts, and prioritize initiatives to maximize impact and meet critical business objectives.
• Cultivate Top Design Talent:Attract, hire, and retain top-tierproduct design talent, building a diverse, inclusive, and high-performing team that can scale with our ambitious growth.

WHO YOU ARE:

• 10+ years of experience in product design, with at least5 years in a leadership rolemanaging and mentoring multi-disciplinary product design teams.
• Proven track record of successfully leading the design and shipment of complex B2B digital products at scale, evidenced by a compelling portfolio showcasing your strategic impact and design excellence.
• Deep expertise across all facets of product design, including user research, information architecture, interaction design, visual design, prototyping, and usability testing. You understand how these disciplines integrate to create holistic product experiences.
• A strong strategic thinkerwith the innate ability to translate intricate business goals and nuanced user needs into elegant, intuitive, and impactful design solutions.
• Exceptional communication, presentation, and interpersonal skills.You can articulate complex design concepts, rationale, and the business value of design to diverse audiences, including executive leadership, with clarity and conviction.
• Extensive experience establishing, scaling, and evolving comprehensive design systemsand agile design processes that drive efficiency and consistency across large product portfolios.
• Proficiency with leading design and prototyping tools(e.g., Figma, Sketch, Adobe XD, etc.) and a keen eye for detail and visual polish.
• Bachelor's or Master's degree in Human-Computer Interaction, Interaction Design, Graphic Design, or a related design discipline, or equivalent practical experience.
• Familiarity with agile development methodologies and a curiosity for emergingAI prototyping solutionsand their application in product design workflows.

WHY YOU’LL LOVE SALESLOFT:

At Salesloft, we're not just a company, we're a community built on shared values.

• Lead With Humility and Respect
• Earn Customer Trust
• Put Team Over Self
• Redefine What’s Possible
• Deliver Big Results

Salesloft delivers a performance force multiplier for the world’s most demanding companies. Salesloft’s Revenue Orchestration Platform, delivering the first AI-powered durable revenue engagement model, keeps market-facing teams on top of all buyer signals, with outcomes-driven prioritization so they always act first on what matters most. Thousands of the world’s most successful sales teams, like those at Google, 3M, IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft.

While we’re proud of our history, we’re even more excited about the future. We want to create a world-class culture and company that attracts, develops, engages and retains elite talent.

Since our founding in 2011, we have grown into a global, award-winning organization with Lofters based all over the world. As a testament to our organizational health, we have been named by Forbes as one of America’s Best Startup Employers in 2021, Atlanta Business Chronicle’s 2022 Healthiest Employers, three times by Deloitte as a ‘Fastest-Growing Technology Company in North America,’ and have been recognized as a top workplace by Fortune, Glassdoor, Atlanta Journal-Constitution, and Inc Magazine.

In addition to our stand-out organizational health:

• 2024 Best Places to Work Certified for a fourth consecutive year
• Leader in The Forrester Wave: Revenue Orchestration Platforms for B2B, Q3 2024
• G2 Enterprise Sales Engagement Leader 15 consecutive quarters
• Recognized by Gartner Peer Insights as a Customer’s Choice in 2023 Voice of the Customer for Sales Engagement Applications
• G2 recently ranked us #1 in Enterprise Sales Engagement and we were named a leader in the 2022 Forrester Wave for Sales Engagement. We received the highest possible score in 26 out of 30 criteria, more than any other vendor evaluated in our category.

We’re redefining an age-old industry. This is challenging work – but our team of driven innovators makes the journey thrilling. We’re fast-paced, cutting-edge, and collaborative. We pursue excellence in everything we do and have a lot of fun along the way. Come join us!

WHY SHOULD YOU WORK AT SALESLOFT:

• You will become part of an amazing culture with a supportive CEO and smart teammates who actually care
• You will work with an amazing team you can learn from and teach
• You will experience joining a high-growth/high-trajectory organization
• You will hear “Yes, let’s do that!” and then have the opportunity to successfully execute on your ideas
• You will build community with Lofters of many cultures and backgrounds through ERGs and DEI initiatives
• We have a vibrant, open office that utilizes modern technology
• We firmly believe you will have the opportunity to grow more here than you would anywhere else

Salesloft is committed to creating a sense of belonging for all Lofters. We integrate representation and inclusion into Salesloft’s core by establishing and meeting specific, time-bound objectives for fair hiring and career growth. We prioritize actionable steps over terminology, and showcase how a genuinely diverse and inclusive culture enhances our financial success and overall performance.

We are proud to be an Equal Opportunity Employer and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Don’t meet every single requirement? Studies have shown that people from underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Salesloft we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Keep an eye on ourCareers Pagefor other positions!

#LI-Remote

It is Salesloft’s intent to pay all Lofters competitive wages and salaries that are motivational, fair and equitable. The goal of Salesloft’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees and encourage employees to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
The total compensation package for this position may also include performance bonus, stock, benefits and/or other applicable incentive compensation plans.
Salesloft embraces diversity and invites applications from people of all walks of life. We are proud to be an Equal Opportunity Employer and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Base Pay Range

$200,000—$250,000 USD