Senior Director, Supply Chain Operations

CHEP USA; United States; Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Annual bonus

Benefits Day 1

Paid time off

401K with company match

Vision insurance

Short-term disability

Life insurance

Tuition reimbursement

Parental leave

Childcare assistance

Profit sharing

Job summary

CHEP USA seeks a strategic, execution‑driven supply chain leader to drive transformation across operations excellence, quality, plant automation, sustainability and network optimization. This role leads a high‑performing team responsible for elevating enterprise supply chain performance in complex, high‑volume environments.

You will turn ambiguity into structured execution, build cross‑functional alignment, and deliver measurable operational and financial results across demand, supply,

Qualifications

• Bachelor of Science in one of the following engineering disciplines, or equivalent.
• MBA or equivalent on-the-job experience preferred.
• Lean Manufacturing/Six Sigma Green Belt certification or significant related experience a plus.
• Experience managing large P&L and multi-site operations at national/regional level.

Responsibilities

• Lead supply chain strategy and operating model optimization with accountability for service performance, inventory health, working capital, and resilience.
• Define multi-year transformation roadmap and govern sequencing and value realization.
• Own network design, capacity strategy, expansion, and real estate footprint evolution.
• Set governance for automation, digitisation, and analytics investments.
• Establish integrated planning and execution cadence across demand, supply, production, and inventory.

Skills

Strategic leadership

SIOP/IBP planning

Digital tools & AI in SC

Cross-functional collaboration

Change management

Education

Bachelor of Science in Engineering

MBA or equivalent

Tools

ERP systems

Advanced analytics

Job description

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Step into a pivotal leadership role where you’ll shape the future of large‑scale supply chain operations—accelerating performance, modernizing plants, and redefining how value is delivered across the network. You’ll lead and inspire an exceptional team, cut through complexity, rally stakeholders, and turn bold ideas into measurable business impact.

Key Responsibilities

• Lead supply chain strategy and operating model optimization, with accountability for service performance, inventory health, working capital, and supply resilience.
• Define and govern the multi‑year supply chain transformation roadmap, ensuring prioritisation, sequencing, and value realisation across initiatives and investments.
• Own supply chain network design and capital planning decisions, including capacity strategy, greenfield and brownfield expansion, site optimisation, and real‑estate footprint evolution.
• Set decision frameworks and governance for automation, digitisation, and advanced analytics initiatives, ensuring investments align to enterprise priorities and deliver measurable operational value.
• Establish and maintain an integrated planning and execution cadence across demand, supply, production, and inventory to enable disciplined decision‑making and cross‑functional alignment.
• Lead senior leaders and managers across supply chain strategy, programs, and regional operations, building accountability, capability, and a performance‑driven culture.
• Partner with commercial, finance, technology, and operations leaders to align supply chain capabilities with customer needs, growth strategies, and financial commitments.
• Embed sustainability and decarbonisation considerations into network design, capital investment, and operational decision‑making to support long‑term enterprise and ESG objectives.

Position Purpose

We are seeking a strategic, execution‑driven supply chain leader to drive transformation across operations excellence, quality, plant automation, sustainability and plant network optimization. This role leads a high‑performing team responsible for elevating enterprise supply chain performance in complex, high‑volume environments. The ideal candidate excels at turning ambiguity into structured execution, building cross‑functional alignment, and delivering measurable operational and financial results.

What You Will Bring

Essential Qualifications - Bachelor of Science Degree in one of the following engineering disciplines: Supply Chain Management, Logistics Planning, Mechanical Engineering, Electrical Engineering, Structural Engineering, Industrial Engineering or other relevant engineering diploma

Desirable Qualifications - MBA or equivalent on the job experience preferred Lean Manufacturing/Six Sigma Green Belt Certification or significant related experience a plus Management of a large, multi-million/billion dollar P&L in prior roles Experience: Proven experience leading and driving change and continuous improvement in a multi‑site manufacturing environment at a national or regional level. Minimum of 20 years of supply chain management, engineering and/or related project management experience Minimum of 12 years of experience working as a Supply Chain leader in a production operations environment

Skills and Knowledge: Proven leadership experience in complex, high‑volume supply chain environments Demonstrated success driving enterprise‑wide transformation and automation initiatives Strong expertise in SIOP/IBP, planning, procurement, production, and inventory management Experience deploying AI, digital tools, and advanced analytics in supply chain operations Track record of delivering measurable operational and financial improvements Ability to lead through ambiguity, influence cross‑functional partners, and build disciplined execution frameworks Experience with sustainability or decarbonization initiatives is a strong plus

What To Expect

Additional Details: Role will start in Alpharetta and will then be based in Atlanta, when new office opens late 2026 Travel 25-50% within scope.

What We Offer

Employee Package

• Competitive Pay & Annual Bonus Structure
• Benefits Day 1!
• Paid Time Off plus Holiday Observances
• 401K w/ company match (up to 4%)
• FREE company-paid vision, short-term disability, and life insurance!
• Tuition reimbursement, parental leave, childcare assistance, profit sharing, and more!

Remote Type Hybrid Remote Skills to succeed in the role Coaching, Disruptive Thinking, Enterprise Mindset, Feedback, Inclusive Leadership, Inspirational Leadership, Integrated Planning, Operational Excellence, Organizational Changes, Setting Direction, Strategic Thinking, Supply Chain Optimization, Supply Chain Planning (SCP), Supply Chain Transformation, Transformational Leadership, Vision Setting

Equal Opportunity Employer

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model, for available positions.