Senior Director, Strategic Ops — GTM & Policy Strategy

salesforce.com, inc.; Baltimore (MD); On-site; USD 171,000 - 273,000; Full time

Job summary

Salesforce seeks a Sr. Director (or higher), Strategic Ops to serve as the critical bridge between the Slack COE, the Slack ELT, and core cross-functional teams.

The role translates Slack's strategic priorities into actionable policy decisions at the highest levels of the organization. The ideal candidate has executive judgment, navigates complex dynamics, and drives alignment across teams that shape how Slack goes to market.

Qualifications

• Experience in sales strategy, GTM operations, or a senior field-facing role within Slack or Salesforce.
• Track record of influencing without direct authority at the executive level.
• Strong communicator who can operate between strategic vision and operational detail.
• Deep understanding of Salesforce's internal operating model across SOPS, GIC, and Deal Desk.

Responsibilities

• Serve as the primary liaison between the Slack COE/ELT and SOPS, GIC, and Deal Desk.
• Influence and shape operational policy on behalf of Slack leadership, advocating for GTM strategies that accelerate growth and remove seller friction.
• Drive alignment on deal structure, compensation design, and quoting policy in partnership with Deal Desk, GIC, and SOPS.
• Synthesize inputs from the field, COE, and ELT into data-backed narratives that influence stakeholder decisions.
• Identify policy or process gaps and lead end-to-end resolution efforts.
• Act as the main business partner to counterpart hires ensuring a unified voice for Slack across central operating functions.

Skills

Executive-level influence

Strategic communication

Cross-functional collaboration

Sales strategy

GTM operations

Policy shaping

Job description

Salesforce seeks a Sr. Director (or higher), Strategic Ops to serve as the critical bridge between the Slack COE, the Slack ELT, and core cross-functional teams.

The role translates Slack's strategic priorities into actionable policy decisions at the highest levels of the organization. The ideal candidate has executive judgment, navigates complex dynamics, and drives alignment across teams that shape how Slack goes to market.