Senior Director, Small Business Sales Executive

Visa; New York (NY); On-site; USD 250,000 - 450,000; Full time

Job summary

Visa seeks a Senior Director, Small Business Sales Executive to lead a portfolio of large, complex small business partnerships within Visa Commercial Solutions US FI Sales. The role partners with Finance, Legal, Marketing, Product and Client Services to deliver exceptional client outcomes and drive growth across the portfolio.

The candidate will own long‑term strategic roadmaps, engage senior client executives, and oversee multi-year plans that expand cross-sell opportunities while strengthening

Qualifications

• 12+ years of work experience with a Bachelor's Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD
• Demonstrated experience in strategic partnerships, business development, or commercial leadership, preferably in B2B payments or fintech
• Strong understanding of payment systems, including card networks, ACH, wires, and related technology

Responsibilities

• Own the long‑term strategic vision for a portfolio of Visa's largest small business partners with multiyear roadmaps
• Act as a trusted advisor to senior client executives and lead executive business reviews
• Drive multi-year account plans to grow payment volumes and revenue diversification
• Coordinate across Product, Finance, Legal, Marketing and Client Services to align priorities
• Identify opportunities for new partnership models, product innovations, and differentiated value creation
• Ensure delivery against commitments and maintain accountability for shared goals and outcomes

Skills

Strategic thinking

Executive communication

Cross-functional leadership

Partnership development

Education

Bachelor's Degree

Advanced degree (MBA/JD/MD)

PhD

Job description

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Job Description

The Senior Director, Small Business Sales Executive position is a senior sales role within the Visa Commercial Solutions (VCS) US Financial Institution (FI) Sales Team. This individual will be responsible for growing existing client relationships across a portfolio of Visa's largest and most complex small business issuing partnerships. This role requires a strategic leader who can drive client success, ensure delivery against commitments, and foster growth through cross-selling across all areas of Visa.

This position reports to the Head of VCS US FI Sales and will work closely with internal stakeholders such as Finance, Legal, Marketing, Product, and Client Services to deliver exceptional outcomes for clients and Visa.

This role requires strategic leadership, strong team leadership skills, innovation, collaboration, and creative problem-solving skills in a highly matrixed environment. This individual will bring prior experience in establishing mutually beneficial partnerships and solution selling, as well as a deep knowledge of B2B payments and related technology. This individual is creative and hands‑on, has a bias towards action and inspires others with their vision.

Key Responsibilities

• Strategic Partnership Leadership:

  • Own the long‑term strategic vision for a portfolio of Visa's largest small business partners, with clear multiyear partnership roadmaps.
  • Deeply understand each client's business model, growth strategy, product roadmap, and enterprise priorities to ensure Visa is aligned to what matters most to the client today and in the future.
  • Act as a thought leadership partner and trusted advisor to senior client executives, bringing industry insight, market perspective, and strategic foresight.

• Executive Client Engagement:

  • Serve as the senior executive sponsor for key partnerships, maintaining executive and senior leadership relationships at client organizations.
  • Lead high‑impact strategic conversations such as annual planning, executive business reviews, long‑term roadmap alignment, and partnership expansion discussions.
  • Ensure mutual accountability and clarity around shared goals, success metrics, and strategic outcomes.

• Strategic Account Planning & Growth:

  • Oversee the development and execution of multi‑year strategic account plans that drive sustainable payment volume growth, revenue diversification, and deepened partnership value.
  • Identify cross‑sell opportunities and partner closely with FI Account Executives to drive further growth with relationships across broader Visa.

• Internal Alignment & Influence:

  • Act as the quarterback across Visa, aligning Product, Finance, Legal, Marketing, and Client Services around shared partnership priorities.
  • Influence decision‑making and resource allocation to ensure strategic clients receive the appropriate focus, investment, and senior‑level engagement.
  • Translate client strategy into clear internal priorities and ensure consistent execution across a highly matrixed environment.

• Market Insight & Thought Leadership:

  • Stay closely attuned to evolving small business payments trends, fintech innovation, regulatory dynamics, and competitive landscapes.
  • Use market and client insight to identify opportunities for new partnership models, product innovation, and differentiated value creation.
  • Represent Visa as a senior voice and thought leader in commercial payments and small business.

• Execution Excellence:

  • Maintain a strong focus on deliverables and execution, ensuring timely and high‑quality outcomes.
  • Monitor and report on account performance, pipeline, and revenue targets.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications

• 12 or more years of work experience with a Bachelor's Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications

• 15 or more years of experience with a Bachelor's Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
• 15-18+ years of relevant experience in strategic partnerships, business development, or commercial leadership-preferably within B2B payments, fintech, or financial technology ecosystems
• Deep understanding of payment systems, including card networks, ACH, wires, R